Luxury Banquets & Events Coordinator (MICE)

Novotel & ibis Balikpapan; Doha; On-site; QAR 180,000 - 240,000; Full time

Job summary

Raffles Doha and Fairmont Doha are seeking an Assistant Banquet Manager to coordinate and deliver corporate events, social occasions and incentive groups to luxury standards in Doha. You will support the MICE and Events teams, ensuring flawless client experiences and optimized event revenue.

Key responsibilities include leading banquets operations, collaborating with F&B, AV, and front office, and reviewing event documentation to uphold premium service levels.

Qualifications

• Minimum 3–5 years in MICE/banquet operations within luxury hotels.
• Supervisory or team-lead experience in events operations.
• Strong knowledge of event planning, banquet layouts and AV needs.
• Experience coordinating with multiple hotel departments.
• Proficiency in Opera, Delphi or equivalent hotel systems.
• Excellent organizational and communication skills; multitask.

Responsibilities

• Oversee planning and execution of meetings, conferences and corporate events.
• Coordinate with banquet, F&B, culinary, front office and AV teams for delivery.
• Prepare and review BEOs, function sheets, schedules and checklists.
• Conduct pre-event briefings and communicate requirements to departments.
• Supervise setup, room layouts, AV, signage and venue readiness.
• Monitor operations to meet service standards and client specs.
• Inspect meeting rooms and facilities for readiness and presentation.
• Manage last-minute changes and operational challenges efficiently.
• Coordinate arrivals, accommodations, schedules and transport for groups.
• Monitor service delivery and event flow throughout each function.
• Ensure health, safety, hygiene and security procedures.
• Address client concerns and resolve issues to maintain guest satisfaction.
• Monitor resources, equipment, staffing and efficiency.
• Lead and support event team members with clear tasks and service.
• Conduct post-event reviews and gather client feedback for improvements.
• Maintain accurate event documentation and reports.
• Ensure events reflect luxury standards and brand expectations.

Skills

Leadership

Communication

Problem-solving

Multitasking

Education

Bachelor's degree in Hospitality Management

Diploma in Hospitality Management

Tools

Opera

Delphi

Job description

Raffles Doha and Fairmont Doha are seeking an Assistant Banquet Manager to coordinate and deliver corporate events, social occasions and incentive groups to luxury standards in Doha. You will support the MICE and Events teams, ensuring flawless client experiences and optimized event revenue.

Key responsibilities include leading banquets operations, collaborating with F&B, AV, and front office, and reviewing event documentation to uphold premium service levels.