Luxury Events Sales Manager — Lead MICE & Client Experience

Employment; Doha; On-site; QAR 134,000 - 201,000; Full time

Benefits offered by this job

Birthday day off

Accommodation provided

Development plans

Continuous learning

Competitive pay & benefits

Job summary

Rosewood Doha invites experienced hospitality professionals to join its luxury team in Doha. You will coordinate meetings, liaise with Sales, and manage all aspects of MICE and catering to deliver exceptional events.

From menu planning with the Executive Chef to post-event briefings, you’ll ensure accurate group details, seamless operations, and outstanding guest experiences in a dynamic luxury environment. A proactive, client-focused mindset is essential.

Responsibilities

• Coordinate and monitor all meetings from initial booking to post-conference evaluation and account settlement.
• Liaise with Sales Department to provide profitable and efficient proposals aligned with hotel guidelines.
• Administration of all MICE and catering business with close liaison with client, rooms, sales, reservations departments.
• Compile and issue BEOs and Group summaries for all events at least 5 working days prior to the event.
• Arrange group check-ins in liaison with the Front Office Manager.
• Conduct pre- and post-event briefings and communicate comments to improve operations.
• Review daily F&B and Conference charges to ensure invoicing matches the BEO.
• Consult with Director of F&B and Executive Chef to prepare menus that attract business and profit.
• Attend weekly BEO meetings with Sales and Services Executives to finalize event details.
• Ensure guest satisfaction and handle guest complaints; maintain high service standards.

Job description

Rosewood Doha invites experienced hospitality professionals to join its luxury team in Doha. You will coordinate meetings, liaise with Sales, and manage all aspects of MICE and catering to deliver exceptional events.

From menu planning with the Executive Chef to post-event briefings, you’ll ensure accurate group details, seamless operations, and outstanding guest experiences in a dynamic luxury environment. A proactive, client-focused mindset is essential.