Assistant Banquet Manager

RAFFLES; Doha; On-site; QAR 180,000 - 240,000; Full time

Job summary

Raffles Doha and Fairmont Doha seek an Assistant Banquet Manager to coordinate corporate events and social functions within a luxury hotel environment. You will support the MICE Sales and Events teams, ensuring seamless coordination between clients and hotel departments and maximizing event revenue.

The role requires overseeing event setup, timelines, staffing, and service delivery while maintaining the brands' luxury standards and guest experience.

Qualifications

• Bachelor's degree in Hospitality Management or Diploma with relevant experience in luxury events.
• 3–5 years of experience in MICE operations, banquet or conference services in a luxury hotel.
• Strong knowledge of event planning, banquet operations, function room setups and AV requirements.

Responsibilities

• Oversee operational planning and execution of meetings, conferences, exhibitions and corporate events.
• Coordinate with Banquets, F&B, Culinary, Front Office, Housekeeping and AV/IT to ensure seamless delivery.
• Prepare, review BEOs, schedules and checklists; conduct pre-event briefings and communicate requirements to departments.

Skills

MICE operations

Banquet operations

Team leadership

Guest service excellence

Opera/Delphi knowledge

Education

Bachelor's degree in Hospitality Management

Diploma in related field

Tools

Opera PMS

Delphi

Job description

We invite you to join the world of luxury hospitality at Raffles amp Fairmont Doha as our new Assistant Banquet Manager The Assistant Banquet Manager at Raffles Doha and Fairmont Doha is responsible for coordinating and managing corporate events conferences meetings exhibitions incentive groups and social functions The role supports the MICE Sales and Events teams in delivering exceptional guest experiences maximizing event revenue and ensuring seamless coordination between clients and hotel departments in line with the luxury standards of both brands

Key Responsibilities

Oversee the operational planning and execution of meetings conferences exhibitions incentive groups and corporate eventsCoordinate with Banquets Food amp Beverage Culinary Front Office Housekeeping and AV IT teams to ensure seamless event deliveryPrepare and review Banquet Event Orders BEOs function sheets event schedules and operational checklistsConduct pre-event briefings and communicate client requirements event timelines and service expectations to all relevant departmentsSupervise event setup room layouts audiovisual requirements signage and overall venue readinessMonitor event operations to ensure adherence to established service standards and client specificationsConduct regular inspections of meeting rooms conference facilities and event spaces to ensure readiness and presentationManage last-minute changes operational challenges and special requests efficientlyEnsure smooth coordination of group arrivals accommodation requirements meeting schedules and transportation arrangementsMonitor food and beverage service delivery banquet operations and event flow throughout each functionEnsure compliance with health safety hygiene and security procedures during eventsHandle client concerns and resolve operational issues promptly to maintain guest satisfactionMonitor event resources equipment availability staffing levels and operational efficiencySupervise and support event team members ensuring clear task allocation and consistent service deliveryConduct post-event reviews gather client feedback and identify opportunities for operational improvementMaintain accurate event documentation operational reports and departmental recordsEnsure all events reflect the luxury service standards and brand expectations of Raffles Doha and Fairmont Doha

What will you bring to this role?

Bachelor s degree or diploma in Hospitality Management, Hotel Administration, or a related fieldMinimum 3 5 years of experience in MICE operations, banquet operations, conference services, or event management within a luxury hotel environmentPrevious supervisory or team leadership experience in meetings and events operationsStrong knowledge of event planning, banquet operations, function room setups, and audiovisual requirementsExperience coordinating with multiple hotel departments to ensure seamless event executionProficiency in hotel management and event systems, such as Opera, Delphi, or equivalent platformsExcellent organizational, communication, and problem-solving skillsAbility to manage multiple events simultaneously in a fast-paced environmentStrong leadership skills with the ability to supervise, motivate, and develop team membersExcellent guest relations skills and a commitment to luxury service standardsStrong attention to detail, flexibility, and the ability to handle last-minute operational changesGood knowledge of health, safety, hygiene, and hotel operational proceduresFluency in English and Arabic languagesEmbrace the Raffles & Fairmont brand promise and luxury in your role and in all your interactionsFoster an inclusive environment where every individual feels valued and respectedCreate an environment where colleagues are empowered, supported and recognized