Assistant Banquet Manager (Arabic Speaker)

Novotel & ibis Balikpapan; Doha; On-site; QAR 180,000 - 240,000; Full time

Job summary

Raffles Doha and Fairmont Doha are seeking an Assistant Banquet Manager to coordinate and deliver corporate events, social occasions and incentive groups to luxury standards in Doha. You will support the MICE and Events teams, ensuring flawless client experiences and optimized event revenue.

Key responsibilities include leading banquets operations, collaborating with F&B, AV, and front office, and reviewing event documentation to uphold premium service levels.

Qualifications

• Minimum 3–5 years in MICE/banquet operations within luxury hotels.
• Supervisory or team-lead experience in events operations.
• Strong knowledge of event planning, banquet layouts and AV needs.
• Experience coordinating with multiple hotel departments.
• Proficiency in Opera, Delphi or equivalent hotel systems.
• Excellent organizational and communication skills; multitask.

Responsibilities

• Oversee planning and execution of meetings, conferences and corporate events.
• Coordinate with banquet, F&B, culinary, front office and AV teams for delivery.
• Prepare and review BEOs, function sheets, schedules and checklists.
• Conduct pre-event briefings and communicate requirements to departments.
• Supervise setup, room layouts, AV, signage and venue readiness.
• Monitor operations to meet service standards and client specs.
• Inspect meeting rooms and facilities for readiness and presentation.
• Manage last-minute changes and operational challenges efficiently.
• Coordinate arrivals, accommodations, schedules and transport for groups.
• Monitor service delivery and event flow throughout each function.
• Ensure health, safety, hygiene and security procedures.
• Address client concerns and resolve issues to maintain guest satisfaction.
• Monitor resources, equipment, staffing and efficiency.
• Lead and support event team members with clear tasks and service.
• Conduct post-event reviews and gather client feedback for improvements.
• Maintain accurate event documentation and reports.
• Ensure events reflect luxury standards and brand expectations.

Skills

Leadership

Communication

Problem-solving

Multitasking

Education

Bachelor's degree in Hospitality Management

Diploma in Hospitality Management

Tools

Opera

Delphi

Job description

We invite you to join the world of luxury hospitality at Raffles amp Fairmont Doha as our new Assistant Banquet Manager

The Assistant Banquet Manager at Raffles Doha and Fairmont Doha is responsible for coordinating and managing corporate events conferences meetings exhibitions incentive groups and social functions. The role supports the MICE Sales and Events teams in delivering exceptional guest experiences, maximizing event revenue and ensuring seamless coordination between clients and hotel departments in line with the luxury standards of both brands.

Key Responsibilities

• Oversee the operational planning and execution of meetings conferences exhibitions incentive groups and corporate events
• Coordinate with Banquets Food amp Beverage Culinary Front Office Housekeeping and AV IT teams to ensure seamless event delivery
• Prepare and review Banquet Event Orders BEOs function sheets event schedules and operational checklists
• Conduct pre-event briefings and communicate client requirements event timelines and service expectations to all relevant departments
• Supervise event setup room layouts audiovisual requirements signage and overall venue readiness
• Monitor event operations to ensure adherence to established service standards and client specifications
• Conduct regular inspections of meeting rooms conference facilities and event spaces to ensure readiness and presentation
• Manage last-minute changes operational challenges and special requests efficiently
• Ensure smooth coordination of group arrivals accommodation requirements meeting schedules and transportation arrangements
• Monitor food and beverage service delivery banquet operations and event flow throughout each function
• Ensure compliance with health safety hygiene and security procedures during events
• Handle client concerns and resolve operational issues promptly to maintain guest satisfaction
• Monitor event resources equipment availability staffing levels and operational efficiency
• Supervise and support event team members ensuring clear task allocation and consistent service delivery
• Conduct post-event reviews gather client feedback and identify opportunities for operational improvement
• Maintain accurate event documentation operational reports and departmental records
• Ensure all events reflect the luxury service standards and brand expectations of Raffles Doha and Fairmont Doha

What will you bring to this role?

• Bachelor s degree or diploma in Hospitality Management, Hotel Administration, or a related field
• Minimum 3 5 years of experience in MICE operations, banquet operations, conference services, or event management within a luxury hotel environment
• Previous supervisory or team leadership experience in meetings and events operations
• Strong knowledge of event planning, banquet operations, function room setups, and audiovisual requirements
• Experience coordinating with multiple hotel departments to ensure seamless event execution
• Proficiency in hotel management and event systems, such as Opera, Delphi, or equivalent platforms
• Excellent organizational, communication, and problem-solving skills
• Ability to manage multiple events simultaneously in a fast-paced environment
• Strong leadership skills with the ability to supervise, motivate, and develop team members
• Excellent guest relations skills and a commitment to luxury service standards
• Strong attention to detail, flexibility, and the ability to handle last‑moment operational changes
• Good knowledge of health, safety, hygiene and hotel operational procedures
• Fluency in English and Arabic languages
• Embrace the Raffles & Fairmont brand promise and luxury in your role and in all your interactions
• Foster an inclusive environment where every individual feels valued and respected
• Create an environment where colleagues are empowered, supported and recognized