IT Support Pro for Students & Instructors

SupportFinity™; Doha; On-site; QAR 60,000 - 80,000; Full time

Job summary

An innovative technology support provider in Doha seeks a skilled IT Support Specialist. The role involves troubleshooting hardware/software issues, liaising with users, and maintaining IT systems, ensuring uninterrupted service. The ideal candidate will hold a Bachelor's degree in IT, have at least 5 years of relevant experience, and be fluent in English, with Arabic fluency being a plus. Join a forward-thinking team dedicated to IT excellence in education.

Qualifications

• 5+ years of relevant experience in IT or a related field.
• Fluency in written and spoken English required.
• Fluency in Arabic preferred.

Responsibilities

• Identify and solve IT hardware and application software issues.
• Liaise with the IT Helpdesk Specialist to understand end-users’ needs.
• Support installation and upgrading of software and configurations.
• Update existing IT systems and ensure ongoing maintenance.
• Support design and implementation of new systems and technologies.

Skills

Problem-solving

Communication

Technical troubleshooting

Time management

Education

Bachelor's degree in IT or related field

Job description

An innovative technology support provider in Doha seeks a skilled IT Support Specialist. The role involves troubleshooting hardware/software issues, liaising with users, and maintaining IT systems, ensuring uninterrupted service. The ideal candidate will hold a Bachelor's degree in IT, have at least 5 years of relevant experience, and be fluent in English, with Arabic fluency being a plus. Join a forward-thinking team dedicated to IT excellence in education.