IT Helpdesk and Endpoint

Vamsystems; Doha; On-site; QAR 89,000 - 167,000; Full time

Job summary

Vamsystems is seeking an IT Helpdesk and Endpoint professional for our Qatar operations. The role requires handling Microsoft Client and server environments, Azure and M365 support, and basic network troubleshooting.

The candidate should be fluent in Arabic and English and may need to work on-site in Qatar. Joining time is immediate and knowledge of a ticketing system is a plus.

Qualifications

• B.Sc. in Computer Science, Information Technology or Similar field.
• 2+ years' experience with Microsoft Client/server platforms as a helpdesk technician.
• Microsoft certifications: Windows Client; Managing Modern Desktop; Azure.
• 1 year experience in Azure and Microsoft 365 Suite support.
• Knowledge of Basic Network support.
• Ability to guide users on system usage and equipment.
• Fluent Arabic & English speaker.
• Optional: Knowledge of Helpdesk ticketing system.
• Desirable: Network+/CCNA certifications.

Skills

Arabic & English proficiency

Helpdesk support

User guidance

Education

B.Sc. in Computer Science or IT

Tools

Windows Client

Managing Modern Desktop

Azure

Microsoft 365

Microsoft certification

Network basics

Helpdesk ticketing system

CCNA/Network+

Job description

We are currently looking for IT Helpdesk and Endpoint for our Qatar operations with the following terms & conditions.

Required education and prior experience:

• Mandatory: B.Sc. in Computer Science, Information Technology or Similar field
• Mandatory: 2+ years' experience working with Microsoft Client and server platforms as a helpdesk technician.
• Mandatory: Microsoft certifications: Windows Client; Managing Modern Desktop; Azure
• Mandatory: 1 year experience in Azure, Microsoft 365 Suite support.
• Mandatory: Knowledge of Basic Network support.
• Mandatory: Ability to support users on a functional level, by offering guidance on how to use systems and equipment.
• Mandatory: Fluent Arabic & English speaker
• Optional: Knowledge of Helpdesk ticketing system.
• Desirable: Network Certifications Network+/CCNA

Joining time frame: Immediate