IT Support Engineer - Azure

Vamsystems; Doha; On-site; QAR 60,000 - 90,000; Full time

Job summary

Vamsystems in Doha, Qatar is seeking an IT Helpdesk Support Engineer to provide end-user support for our local operations. The role requires strong technical basics and customer focus.

You will resolve incidents, assist with Microsoft 365/Azure support, and help users with hardware and software, in Arabic and English. Local candidates preferred.

Qualifications

• B.Sc. in Computer Science, Information Technology or Similar field.
• 2+ years' experience working with Microsoft Client and server.
• Experience as a Helpdesk Technician.
• Microsoft certifications: Windows Client; Managing Modern Desktop; Azure.
• 1 year experience in Azure, Microsoft 365 Suite support.
• Knowledge of Basic Network support.
• Ability to support users on a functional level, by offering guidance on how to use systems and equipment.
• Fluent Arabic & English speaker.
• Desirable: Network+/CCNA.
• Optional: Knowledge of Helpdesk ticketing system.

Skills

Microsoft client/server

Basic networking

Azure

Microsoft 365

Arabic & English

Helpdesk ticketing

Education

B.Sc. in Computer Science/IT

Microsoft certifications: Windows Client; Managing Modern Desktop; Azure

Job description

We are currently looking IT Helpdesk Support Engineer for our Qatar operations with the following terms & conditions.

Required Skills and Qualifications

• Mandatory: B.Sc. in Computer Science, Information Technology or Similar field
• Mandatory: 2+ years' experience working with Microsoft Client and server
• platforms as a helpdesk technician.
• Mandatory: Microsoft certifications: Windows Client; Managing Modern Desktop; Azure
• Mandatory: 1 year experience in Azure, Microsoft 365 Suite support.
• Mandatory: Knowledge of Basic Network support.
• Mandatory: Ability to support users on a functional level, by offering guidance on how to use systems and equipment.
• Mandatory: Fluent Arabic & English speaker
• Optional: Knowledge of Helpdesk ticketing system.
• Desirable: Network Certifications Network+/CCNA

Locally available candidates may only apply

Joining time frame: 2 weeks (maximum 1 month)