Guest Relations Intern — Hospitality & VIP Service

Hopeghospital; Doha; On-site; QAR 46,800 - 74,800; Full time

Job summary

A luxury hospitality establishment in Doha is seeking an Intern - Guest Relations to enhance guest experiences by assisting visitors and coordinating services within the hotel. The ideal candidate should possess strong communication skills, a service-oriented mindset, and the ability to resolve concerns efficiently. Responsibilities include welcoming guests, managing inquiries, and coordinating with various departments to maintain high service standards. Join us to contribute to exceptional guest satisfaction in a dynamic environment.

Qualifications

• 1 year of experience in guest relations or hospitality.
• Strong communication skills necessary to assist guests effectively.
• Ability to multitask in a busy environment.

Responsibilities

• Welcome guests warmly and professionally.
• Assist guests with inquiries and requests.
• Coordinate guest services with internal departments.
• Handle reservations, bookings, and confirmations accurately.
• Resolve guest complaints politely and efficiently.
• Maintain front desk presentation standards consistently.

Skills

Strong verbal and written communication skills

Excellent customer service and hospitality mindset

Ability to multitask in fast-paced environments

Professional appearance and positive interpersonal attitude

Basic computer proficiency and reservation systems

Teamwork ability with cultural sensitivity awareness

Job description

A luxury hospitality establishment in Doha is seeking an Intern - Guest Relations to enhance guest experiences by assisting visitors and coordinating services within the hotel. The ideal candidate should possess strong communication skills, a service-oriented mindset, and the ability to resolve concerns efficiently. Responsibilities include welcoming guests, managing inquiries, and coordinating with various departments to maintain high service standards. Join us to contribute to exceptional guest satisfaction in a dynamic environment.