Intern- Guest Relations

Hopeghospital; Doha; On-site; QAR 46,800 - 74,800; Full time

Job summary

A luxury hospitality establishment in Doha is seeking an Intern - Guest Relations to enhance guest experiences by assisting visitors and coordinating services within the hotel. The ideal candidate should possess strong communication skills, a service-oriented mindset, and the ability to resolve concerns efficiently. Responsibilities include welcoming guests, managing inquiries, and coordinating with various departments to maintain high service standards. Join us to contribute to exceptional guest satisfaction in a dynamic environment.

Qualifications

• 1 year of experience in guest relations or hospitality.
• Strong communication skills necessary to assist guests effectively.
• Ability to multitask in a busy environment.

Responsibilities

• Welcome guests warmly and professionally.
• Assist guests with inquiries and requests.
• Coordinate guest services with internal departments.
• Handle reservations, bookings, and confirmations accurately.
• Resolve guest complaints politely and efficiently.
• Maintain front desk presentation standards consistently.

Skills

Strong verbal and written communication skills

Excellent customer service and hospitality mindset

Ability to multitask in fast-paced environments

Professional appearance and positive interpersonal attitude

Basic computer proficiency and reservation systems

Teamwork ability with cultural sensitivity awareness

Job description

# Intern- Guest RelationsFebruary 17, 202646800 - 74800 / year### Job DescriptionIntern – Guest Relations supports hospitality operations by assisting guests, handling inquiries, ensuring satisfaction, coordinating services, and delivering exceptional customer experiences within hotels, resorts, and luxury establishments in Qatar.### Key Responsibilities* Welcome guests warmly and professionally daily* Assist guests with inquiries and requests* Coordinate guest services with internal departments* Handle reservations, bookings, and confirmations accurately* Resolve guest complaints politely and efficiently* Maintain front desk presentation standards consistently* Support events and VIP guest arrangements* Document guest feedback and service improvements.### Skill & Experience* Strong verbal and written communication skills* Excellent customer service and hospitality mindset* Ability to multitask in fast-paced environments* Professional appearance and positive interpersonal attitude* Basic computer proficiency and reservation systems* Teamwork ability with cultural sensitivity awareness.**Note:** Salary is disbursed in the local currency of the country of employment.LocationExperience1 Year## Job Location## Job Skills### Location: