Guest Relations Manager

Jobenvo; Doha; On-site; QAR 180,000 - 280,000; Full time

Job summary

The Ritz-Carlton, Doha is seeking a Guest Relations Manager to lead exceptional guest experiences at our luxury hotel in Doha, Qatar.

The role focuses on delivering personalized service, building relationships with guests, and maintaining the highest standards of luxury hospitality. Previous guest relations or luxury hospitality experience is preferred.

Qualifications

• Passion for luxury hospitality and exceptional guest service.
• Strong ability to create memorable guest experiences.
• Excellent communication and interpersonal skills.
• Commitment to delivering personalized service with excellence.
• Previous experience in guest relations or luxury hospitality is preferred.

Responsibilities

• Deliver exceptional guest experiences and personalized service.
• Build strong relationships with guests and address their needs professionally.
• Maintain the highest standards of luxury hospitality.
• Support the hotel’s commitment to world-class service excellence.

Skills

Guest relations

Luxury hospitality

Communication

Interpersonal skills

Personalized service

Teamwork

Job description

Guest Relations Manager

Company: The Ritz-Carlton, Doha Location: Doha, Qatar

Requirements

• Passion for luxury hospitality and exceptional guest service
• Strong ability to create memorable guest experiences
• Excellent communication and interpersonal skills
• Commitment to delivering personalized service with excellence
• Previous experience in guest relations or luxury hospitality is preferred

Key Responsibilities

• Deliver exceptional guest experiences and personalized service
• Build strong relationships with guests and address their needs professionally
• Maintain the highest standards of luxury hospitality
• Support the hotel’s commitment to world‑class service excellence