Luxury Guest Relations Host – Recreation & Events

InterContinental Hotels Group; Doha; On-site; QAR 109,209 - 145,613; Full time

Benefits offered by this job

Competitive salary

Benefits

Job summary

InterContinental Hotels Group is seeking a Guest Relations Hostess for the Recreation Department at IC - Doha Beach & Spa in Qatar. The role focuses on creating memorable experiences through exceptional service and personalized attention in recreational areas.

Responsibilities include welcoming guests, providing information about facilities, assisting with reservations, and maintaining high cleanliness standards. Prior experience in guest relations or hospitality in a luxury setting is preferred.

This position offers a competitive salary and benefits.

Qualifications

• Previous experience in guest relations or hospitality, preferably in luxury environment.
• Strong focus on guest satisfaction and effective communication.
• Ability to multitask and address guest needs efficiently.

Responsibilities

• Welcome guests to the Recreation Department warmly.
• Provide information about recreational facilities and activities.
• Assist in reservations for recreational services.
• Address guest inquiries and concerns promptly.
• Collaborate with the team for special events and activities.
• Maintain cleanliness and organization of recreational areas.
• Gather and provide insights from guest feedback.
• Uphold luxury standards and reflect hotel’s commitment to excellence.

Skills

Excellent communication skills

Interpersonal skills

Multitasking abilities

Professional attitude

Job description

InterContinental Hotels Group is seeking a Guest Relations Hostess for the Recreation Department at IC - Doha Beach & Spa in Qatar. The role focuses on creating memorable experiences through exceptional service and personalized attention in recreational areas.

Responsibilities include welcoming guests, providing information about facilities, assisting with reservations, and maintaining high cleanliness standards. Prior experience in guest relations or hospitality in a luxury setting is preferred.

This position offers a competitive salary and benefits.