Guest Relation Officer - OWV Lounge

Anantara; Doha; On-site; QAR 145,613 - 182,016; Full time

Job summary

Anantara is seeking a Guest Relation Officer for the OWV Lounge in Doha. This role requires a college degree in hotel management and previous experience in Front Office or Guest Services.

You will ensure all guests have a memorable experience, proactively managing their needs and concerns. Strong communication skills and proficiency in English are essential for this position.

Join us to deliver exceptional service and create delightful experiences for our guests.

Qualifications

• Previous experience in Front Office or Guest Services is preferred.
• Ability to anticipate guest needs and handle inquiries attentively.

Responsibilities

• Ensure all guests enjoy a positive and memorable experience.
• Handle inquiries in a helpful and attentive manner.
• Suggest alternatives that meet guest needs.

Skills

Excellent communication skills

Proficient in English

Experience with Front Office Systems

Education

College degree in hotel management or related field

Job description

## Guest Relation Officer - OWV LoungeApplylocations: Doha, Qatartime type: Full timeposted on: Posted 18 Days Agojob requisition id: JR101361**Job Location:**Banana Island Resort Doha By Anantara**Overview**Minor Hotels is an international hotel owner, operator and investor, currently with a diverse portfolio of over 530 properties designed intelligently to appeal to a variety of travellers, serving new passions as well as personal needs. Through our Anantara, Avani, Elewana, Oaks, NH Hotels, NH Collection, nhow and TIVOLI properties, Minor Hotels operates in 50+ countries across Asia Pacific, the Middle East, Africa, the Indian Ocean, Europe and South America.As a Guest Relations Officer, you will be responsible for ensuring that all guests enjoy a positive and memorable experience. You are a key representative of our hotel and brand, and as such you will need to anticipate guest needs, and handle inquiries in a helpful and attentive manner. You will take personal responsibility for ensuring that all issues pertaining to guest satisfaction are met, and that follow up is completed in a timely manner. You will be proactive and innovative suggesting alternatives that meet guest needs, ensuring their delight with their experience.Qualifications• College degree in hotel management or related field • Previous experience in Front Office or Guest Services • Excellent communication skills • Experience with Front Office Systems • Proficient in English, both written and spoken