Guest Experience Agent – English-Speaking Cruise Line

SwiftMove Logistics; Lusail; On-site; QAR 60,000 - 90,000; Full time

Job summary

SwiftMove Logistics in Lusail, Qatar, is seeking an English-speaking Customer Service Representative for a prestigious cruise line. You will provide exceptional service to guests and ensure satisfaction throughout their journey.

Your role includes answering inquiries, resolving complaints, and assisting with bookings and reservations, while maintaining a friendly, positive attitude and strong communication in English.

Qualifications

• Experience in customer service is a plus.

Responsibilities

• Answer inquiries from guests.
• Resolve complaints and issues to ensure guest satisfaction.
• Assist with bookings and reservations.

Job description

SwiftMove Logistics in Lusail, Qatar, is seeking an English-speaking Customer Service Representative for a prestigious cruise line. You will provide exceptional service to guests and ensure satisfaction throughout their journey.

Your role includes answering inquiries, resolving complaints, and assisting with bookings and reservations, while maintaining a friendly, positive attitude and strong communication in English.