Jobs in Portugal
German Customer Support Specialist — Relocation & Growth
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German Customer Support Specialist in Lisbon
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German Customer Support Specialist — Relocation & Growth
Job summary
A dynamic customer service organization in Cascais, Portugal is seeking a Customer Support Specialist. You will engage with customers via phone, email, and chat, providing solutions and ensuring a positive experience. Ideal candidates are fluent in German and English, with strong communication skills. This role offers competitive compensation, performance bonuses, and various perks in a supportive office environment.
Benefits
Qualifications
- Proven experience in customer support or related field.
- Detail-oriented and proactive mindset.
- EU citizenship or valid Portuguese residency card required.
Responsibilities
- Serve as the first point of contact for customers via various communication channels.
- Resolve customer inquiries and provide clear information.
- Maintain accurate interaction logs and escalate issues as needed.
Skills
* The salary benchmark is based on the target salaries of market leaders in their relevant sectors. It is intended to serve as a guide to help Premium Members assess open positions and to help in salary negotiations. The salary benchmark is not provided directly by the company, which could be significantly higher or lower.