German Customer Support Specialist — Relocation & Growth

Cross Border Talents; Cascais; Presencial; EUR 30 000 - 40 000; Tempo integral

Resumo da oferta

A dynamic customer service organization in Cascais, Portugal is seeking a Customer Support Specialist. You will engage with customers via phone, email, and chat, providing solutions and ensuring a positive experience. Ideal candidates are fluent in German and English, with strong communication skills. This role offers competitive compensation, performance bonuses, and various perks in a supportive office environment.

Serviços

Competitive salary

Performance bonus

Meal allowance

Transportation support

Health & life insurance

Relocation package

Qualificações

• Proven experience in customer support or related field.
• Detail-oriented and proactive mindset.
• EU citizenship or valid Portuguese residency card required.

Responsabilidades

• Serve as the first point of contact for customers via various communication channels.
• Resolve customer inquiries and provide clear information.
• Maintain accurate interaction logs and escalate issues as needed.

Conhecimentos

Fluency in German (C1/C2)

Fluency in English (B2)

Analytical abilities

Creative communication

Descrição da oferta de emprego

A dynamic customer service organization in Cascais, Portugal is seeking a Customer Support Specialist. You will engage with customers via phone, email, and chat, providing solutions and ensuring a positive experience. Ideal candidates are fluent in German and English, with strong communication skills. This role offers competitive compensation, performance bonuses, and various perks in a supportive office environment.