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(French-speaking) Customer Experience AssociateLisbon, Portugal

Cbtalents

Coimbra
On-site
EUR 30,000 - 40,000
28 days ago
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Sales Assistant Lisboa | 25 horas semanais

Blue Banana Brand

Lisboa
On-site
EUR 10,000 - 20,000
28 days ago

Marketing Account Manager - Lisbon

Algomarketing Ltd.

Portugal
Remote
EUR 35,000 - 50,000
28 days ago

Sales representative for Reddit Advertising

Cbtalents

Monte de Caparica
On-site
EUR 20,000 - 30,000
28 days ago

Russian-Speaking Support Center Representative

Cbtalents

Aveiro
On-site
EUR 20,000 - 30,000
28 days ago
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Técnico de Segurança no Trabalho e Segurança Alimentar (M/F/D)

Synergie Portugal

Lisboa
On-site
EUR 30,000 - 40,000
28 days ago

Senior Software Engineer (Data Engineering)

Menlo Ventures

Portugal
On-site
EUR 50,000 - 70,000
28 days ago

Técnico de Manutenção Mecânico (m/f) - Alverca

Veolia

Vialonga
On-site
EUR 20,000 - 30,000
28 days ago
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Team Leader with French

Atlean World

Lisboa
On-site
EUR 30,000 - 40,000
28 days ago

Copywriter Estratégico(a)

Havas Group

Portugal
On-site
EUR 20,000 - 30,000
28 days ago

Operations Planning Associate

UNAVAILABLE

Lisboa
On-site
EUR 35,000 - 55,000
28 days ago

Operador(a) de ETAR - Grande Porto

Veolia

Porto
On-site
EUR 30,000 - 40,000
28 days ago

Técnico de Suporte e Manutenção

Grupo Clave

Porto
On-site
EUR 20,000 - 30,000
28 days ago

Analista de risco (P)

Axians Portugal

Amadora
On-site
EUR 35,000 - 50,000
28 days ago

Consultor de Aplicações de Base (P)

Axians Portugal

Amadora
On-site
EUR 28,000 - 40,000
28 days ago

Architect (PMO)

Axians Portugal

Oeiras
On-site
EUR 30,000 - 40,000
28 days ago

Translator / Interpreter Russian & English Remote (based in Portugal)

Cross Border Talents

Porto
Remote
EUR 20,000 - 30,000
28 days ago

Senior Financial Operations Analyst

Uphold

Porto
On-site
EUR 30,000 - 40,000
28 days ago

Biocatalysis & Dsp Pilot Plant Operator/Technician

CarboCode

Viseu
On-site
EUR 20,000 - 30,000
28 days ago

Veterinário Generalista no AniCura Vasco da Gama Hospital Veterinário

Anicura Portugal

Forte da Casa
On-site
EUR 60,000 - 80,000
28 days ago

Senior Java Backend Developer

WIRE IT

Lisboa
On-site
EUR 40,000 - 60,000
28 days ago

Encarregado(a) de Manutenção - Grande Porto

Veolia

Porto
On-site
EUR 30,000 - 45,000
28 days ago

Manager Sales Projects

NKT

Esposende
On-site
EUR 45,000 - 60,000
28 days ago

IT Talent Acquisition

Axians Portugal

Lisboa
On-site
EUR 30,000 - 45,000
28 days ago

Team Leader with Italian

Atlean World

Lisboa
On-site
EUR 30,000 - 40,000
28 days ago
(French-speaking) Customer Experience AssociateLisbon, Portugal
Cbtalents
Coimbra
On-site
EUR 30,000 - 40,000
Full time
28 days ago

Job summary

An international customer service company is seeking a French-speaking Customer Experience Associate to manage inbound inquiries and provide support in a dynamic multicultural environment. The ideal candidate should have fluent French communication skills and a positive attitude towards customer service. Opportunities for career growth and a relocation package are included.

Benefits

Competitive salary
Relocation package
Full training provided
Career growth potential

Qualifications

  • Fluency in French required for customer interactions.
  • Strong problem-solving and communication skills are necessary.
  • Customer service experience is a plus but not mandatory.

Responsibilities

  • Handle inbound customer inquiries via phone, email, and chat.
  • Assist with product information, troubleshooting, and issue resolution.
  • Deliver excellent customer service ensuring a positive customer experience.
  • Follow up on customer requests and escalate issues when necessary.

Skills

Fluent French (C1/C2)
Good English communication skills (B2)
Problem-solving skills
Communication skills
Job description
Overview

(French-speaking) Customer Experience Associate – Lisbon, Portugal

About the job

Are you a French speaker looking for an exciting opportunity abroad? We are hiring French Customer Service Representatives to join an international team supporting a global client. This role offers the chance to work in a dynamic, multicultural environment while developing your customer service skills.

Responsibilities
  • Handle inbound customer inquiries via phone, email, and chat.
  • Assist with product information, troubleshooting, and issue resolution.
  • Deliver excellent customer service while ensuring a positive customer experience.
  • Follow up on customer requests and escalate issues when necessary.
Qualifications
  • Fluent French (C1/C2)
  • Good English communication skills (B2)
  • Excellent problem-solving and communication skills
  • Willingness to relocate to Portugal
  • European Passport; no sponsorship provided
  • Previous customer service experience is a plus but not mandatory
Benefits
  • Competitive salary and performance-based incentives
  • Relocation package to support your move to Portugal
  • Full training provided
  • Opportunity to work in an international environment with career growth potential

* The salary benchmark is based on the target salaries of market leaders in their relevant sectors. It is intended to serve as a guide to help Premium Members assess open positions and to help in salary negotiations. The salary benchmark is not provided directly by the company, which could be significantly higher or lower.