Workday CoE User Support Officer

Europcar Mobility Group; Oeiras; Presencial; EUR 28 000 - 42 000; Tempo integral

Resumo da oferta

Europcar Mobility Group is seeking a Workday Support to provide daily assistance to users of the Workday system, ensuring timely resolution of issues and data accuracy. You will collaborate with HR teams and stakeholders to align HR processes with global business needs.

Responsibilities include staying current with Workday updates, supporting testing activities, and delivering targeted training. The role requires strong organization, communication, and problem-solving skills in a fast-paced

Qualificações

• Experience working in HR or system support (Workday experience is an advantage).
• High sense of organization and management of priorities.
• Strong communication and problem-solving skills.

Responsabilidades

• Provide daily assistance and resolution for Workday users.
• Collaborate with HR and stakeholders to understand global and local needs.
• Stay updated with Workday updates and best practices to ensure continuous improvement.
• Manage and prioritize multiple tasks effectively.

Conhecimentos

Workday experience

HR support

Organizational skills

Communication skills

Multitasking

Tech savvy

Formação académica

Business degree

Descrição da oferta de emprego

As a Workday Support at Europcar, you will play a crucial role in providing daily assistance to users of the Workday system, ensuring smooth operations and timely resolution of issues. This includes handling user requests, troubleshooting system or process errors, supporting testing activities, maintaining data accuracy and deliver training. The role involves close collaboration with HR teams and other stakeholders. This is an exciting opportunity to make a significant impact on our HR Information System landscape and ensure that our Workday platform aligns with our global business needs.

As a Workday Support you will:

Main responsibilities

• Be the guardian of Europcar’s Workday Guiding Principles, keeping the Workday
• Operations updated and aligned with the company's strategic needs.
• Provide prompt assistance and resolution for user issues.
• Work closely with HR and various stakeholders to comprehend global and local business
• questions and create daily solutions.
• Stay up‑to‑date with Workday updates and best practices to ensure continuous
• improvement.
• Manage and prioritize multiple tasks effectively.

Internal and External Relationships

• Internal: main interactions with function / country HR representatives, and countries leadership teams.
• External: Workday, Consulting firm involved in the implementation of Workday

Key Skills

• Experience working in HR or system support (Workday experience is an advantage).
• Business school
• Trustworthiness and ethical integrity
• High sense of organization and management of priorities
• Calm under pressure
• Strong communication and problem-solving skills.
• Tech savvy
• Continuous learning mindset
• Ability to multitask and manage priorities effectively.