Work From Home Travel Support Associate

Kim Luxe Travel; Lisboa; Remote; EUR 24,000 - 32,000; Full time

Benefits offered by this job

Fully remote role with flexible scheduling options

Training and ongoing support provided

Opportunities for growth within the travel industry

Access to travel-related perks

Supportive and collaborative team environment

Job summary

A remote travel services company is seeking a Travel Support Associate to assist travelers in planning and preparing for their trips. Responsibilities include communicating with clients about travel queries, reviewing trip details, and ensuring travelers are fully prepared. Ideal candidates should possess strong communication and customer service skills, be organized, and have a passion for travel. This role offers flexible scheduling options, ongoing training, and access to travel-related perks.

Qualifications

• Customer support or hospitality experience is beneficial but not mandatory.
• Organized and detail-oriented individuals are preferred.
• Organized with strong attention to detail.
• Comfortable using online systems and digital tools.
• Interest in travel and helping others plan successful trips.

Responsibilities

• Communicate with clients to provide travel support.
• Review travel plans and confirm important trip details.
• Provide detailed information about travel guidelines.
• Follow up with travelers to ensure readiness.
• Address client questions and escalate complex issues.

Skills

Strong communication skills

Customer service skills

Attention to detail

Comfortable using online systems

Interest in travel

Job description

We are seeking a Work From Home Travel Support Associate to assist travelers throughout the planning and preparation of their trips. In this remote role, you will provide helpful guidance, support travel-related inquiries, and help ensure clients have a smooth and positive experience before and during their travels.

Key Responsibilities

• Communicate with clients through email, phone, and messaging platforms to provide support and travel guidance

• Review travel plans and help confirm important trip details with clients

• Provide clear information about destinations, travel guidelines, and company procedures

• Follow up with travelers before departure to ensure they are prepared for their trip

• Address questions or concerns professionally and escalão more complex issues when needed

Ideal Candidate

• Strong communication and customer service skills

• Customer support or hospitality experience is helpful but not required

• Organized with strong attention to detail

• Comfortable using online systems and digital tools

• Interest in travel and helping others plan successful trips

Perks

• Fully remote role with flexible scheduling options

• Training and ongoing support provided

• Opportunities for growth within the travel industry

• Access to travel-related perks and industry discounts

• Supportive and collaborative team environment