Work From Home Travel Support Associate

Kim Luxe Travel; Braga; Remote; EUR 18,000 - 30,000; Full time

Benefits offered by this job

Fully remote role with flexible scheduling options

Training and ongoing support provided

Opportunities for growth within the travel industry

Access to travel-related perks and industry discounts

Supportive and collaborative team environment

Collaborative team

Job summary

A modern travel services company is looking for a Work From Home Travel Support Associate to provide guidance and support to travelers before and during their trips. The position entails communicating with clients through various channels, confirming travel details, and ensuring a smooth experience. Ideal candidates possess strong communication skills and a passion for helping others. This fully remote role offers flexible scheduling, training, and access to travel industry perks.

Qualifications

• Strong communication and customer service skills.
• Customer support or hospitality experience is helpful but not required.
• Comfortable using online systems and digital tools.
• Comfortable using online systems and digital tools.
• Interest in travel and helping others plan successful trips.

Responsibilities

• Communicate with clients through email, phone, and messaging platforms.
• Review travel plans and confirm details with clients.
• Provide information about destinations and travel guidelines.
• Follow up with travelers before departure to ensure they are prepared for their trip.
• Address questions or concerns professionally and escalate more complex issues when needed.

Skills

Strong communication skills

Customer service skills

Organizational skills

Attention to detail

Familiarity with online systems

Job description

We are seeking a Work From Home Travel Support Associate to assist travelers throughout the planning and preparation of their trips. In this remote role, you will provide helpful guidance, support travel-related inquiries, and help ensure clients have a smooth and positive experience before and during their travels.

Key Responsibilities

• Communicate with clients through email, phone, and messaging platforms to provide support and travel guidance

• Review travel plans and help confirm important trip details with clients

• Provide clear information about destinations, travel guidelines, and company procedures

• Follow up with travelers before departure to ensure they are prepared for their trip

• Address questions or concerns professionally and escalão more complex issues when needed

Ideal Candidate

• Strong communication and customer service skills

• Customer support or hospitality experience is helpful but not required

• Organized with strong attention to detail

• Comfortable using online systems and digital tools

• Interest in travel and helping others plan successful trips

Perks

• Fully remote role with flexible scheduling options

• Training and ongoing support provided

• Opportunities for growth within the travel industry

• Access to travel-related perks and industry discounts

• Supportive and collaborative team environment