Work From Home – Remote Travel Assistance

Kim Luxe Travel; Porto; Teletrabalho; EUR 18 000 - 30 000; Tempo integral

Vantagens oferecidas por esta oferta de emprego

Work-from-home

Training & support

Travel-related discounts

Growth opportunities

Resumo da oferta

Kim Luxe Travel is hiring a Remote Travel Assistant to support clients planning, preparing for, and enjoying trips from home. You will guide travelers, handle requests, and ensure confidence and satisfaction throughout the journey.

The role emphasizes strong communication, reliability, and comfort using travel booking systems. Training and ongoing support are provided within a collaborative remote team environment.

Qualificações

• Strong written and verbal communication skills.
• Customer service experience, preferably in travel, hospitality or support roles.
• Highly organized, reliable and detail‑oriented.
• Comfortable working independently in a remote environment.
• Able to learn quickly and use booking systems and digital tools.

Responsabilidades

• Assist clients remotely via email, phone, and messaging platforms.
• Support travel reservations, itinerary updates, cancellations, and special requests.
• Provide guidance on destinations, travel requirements and agency processes.
• Monitor upcoming trips and proactively reach out to clients as needed.
• Address questions professionally to ensure a positive client experience.

Conhecimentos

Communication

Customer service

Remote work

Organizational skills

Booking systems

Ferramentas

Travel booking software

Descrição da oferta de emprego

Work From Home – Remote Travel Assistance

About the job Work From Home – Remote Travel Assistance

We are seeking a Remote Travel Assistance professional to support clients while they plan, prepare for, and experience their trips. In this work-from-home role, you will provide guidance, handle travel-related requests, and ensure clients feel supported every step of the way.

Key Responsibilities

• Assist clients remotely via email, phone, and messaging platforms
• Support travel reservations, itinerary updates, cancellations, and special requests
• Provide clear guidance on destinations, travel requirements, and agency processes
• Monitor upcoming trips and proactively reach out to clients when needed
• Address questions or concerns professionally, ensuring a positive client experience

Ideal Candidate

• Strong communication skills, both written and verbal
• Customer service experience (travel, hospitality, or support roles preferred)
• Highly organized, reliable, and detail-oriented
• Comfortable working independently in a remote environment
• Quick learner with the ability to adapt to booking systems and digital tools
• Enthusiastic about travel and helping others travel with confidence

What We Offer

• 100% work-from-home remote position
• Training and ongoing support
• Growth opportunities within a travel-focused company
• Access to travel-related perks and industry discounts
• Friendly, supportive remote team environment