Virtual Travel Assistance Agent

Kim Luxe Travel; Lisboa; Teletrabalho; EUR 24 000 - 36 000; Tempo integral

Vantagens oferecidas por esta oferta de emprego

Access to travel-related benefits

Industry discounts

Resumo da oferta

Kim Luxe Travel is seeking a Virtual Travel Assistance Agent to support clients throughout their travel journey. This remote role involves guiding travelers, answering travel questions, and ensuring preparedness before and during trips.

Ideal candidates are friendly, organized, detail-oriented, and proficient with digital tools, with a passion for helping others and an interest in travel. Flexible scheduling and opportunities to grow within the travel industry are offered.

Qualificações

• Friendly and professional communication style.
• ,

Responsabilidades

• Respond to traveler inquiries through email, phone, and messaging platforms.
• Assist with reviewing travel plans and confirming trip details.
• Provide information regarding destinations, travel guidelines, and company procedures.
• Check in with clients prior to departure to ensure they have everything needed.
• Address concerns professionally and refer complex issues when appropriate.

Conhecimentos

Friendly communication

Customer service experience

Organized and detail-oriented

Digital tools proficiency

Interest in travel

Descrição da oferta de emprego

About the job Virtual Travel Assistance Agent

We are seeking a Virtual Travel Assistance Agent to help support clients throughout their travel journey. In this remote role, you will provide guidance, assist with travel-related questions, and help ensure that travelers feel prepared and supported before and during their trips.

Key Responsibilities

Respond to traveler inquiries through email, phone, and messaging platforms

Assist with reviewing travel plans and helping confirm important trip details

Provide helpful information regarding destinations, travel guidelines, and company procedures

Check in with clients prior to departure to ensure they have everything needed for their trip

Address concerns in a professional and timely manner and refer complex issues when appropriate

Ideal Candidate

Friendly and professional communication style

Customer service experience is helpful but not required

Organized with strong attention to detail

Comfortable working with digital tools and online platforms

Interest in travel and assisting others with their plans

Remote work environment with flexible scheduling

Training and resources to support success in the role

Opportunities to grow within the travel industry

Access to travel-related benefits and industry discounts