Turkish Speaking Customer Support - Portugal (EU)

Hiring International Academy; Lisboa; Presencial; EUR 18 000 - 26 000; Tempo integral

Vantagens oferecidas por esta oferta de emprego

Competitive salary package

Full-time permanent employment

Paid training

Career growth opportunities

International and multicultural work环境

Resumo da oferta

Hiring International Academy in Lisbon is seeking a Turkish-speaking Customer Support specialist. You will handle Turkish-speaking inquiries by phone, email, and chat, ensuring high-quality service and accurate record-keeping.

Requirements include Turkish C1+ and English B2+, EU citizenship or Portuguese work permit, and strong communication skills. The role offers full-time permanent employment with training and relocation support where applicable.

Qualificações

• Turkish language proficiency: C1 level or higher.
• English proficiency: B2 level or higher.
• EU Citizenship or valid Portuguese work permit.
• Strong communication and problem-solving skills.
• Customer service experience is an advantage but not mandatory.

Responsabilidades

• Provide outstanding customer support to Turkish-speaking customers via phone, email, and chat.
• Resolve customer inquiries professionally and efficiently.
• Maintain accurate records of customer interactions.
• Work closely with internal teams to ensure excellent customer satisfaction.

Conhecimentos

Turkish level

English level

EU permit

Communication

Customer service

Descrição da oferta de emprego

Turkish Speaking Customer Support | Portugal (On-site)

Location: Lisbon - Portugal

Employment Type: Full-time

Languages: Turkish (C1+) & English (B2+)

Are you a fluent Turkish speaker looking for an exciting career opportunity in Portugal? Join an international team and build your career in customer support while working in a dynamic, multicultural environment.

What You'll Do

• Provide outstanding customer support to Turkish-speaking customers via phone, email, and chat.
• Resolve customer inquiries professionally and efficiently.
• Maintain accurate records of customer interactions.
• Work closely with internal teams to ensure excellent customer satisfaction.

Requirements

• Turkish language proficiency: C1 level or higher
• English proficiency: B2 level or higher
• EU Citizenship or a valid Portuguese work permit/residence permit
• Strong communication and problem-solving skills
• Customer service experience is an advantage but not mandatory

What We Offer

• Competitive salary package
• Full-time permanent employment
• Paid training
• Career growth opportunities
• International and multicultural work environment
• Relocation support (if applicable to the project)