Turkish-Speaking Content Creator Support in Lisbon

Cross Border Talents; Almada; On-site; EUR 13,000 - 16,000; Full time

Benefits offered by this job

Paid training

Health insurance

Meal allowance

Salary with bonuses

Fixed-term contract

Job summary

Cross Border Talents is seeking Turkish-speaking Operations Customer Experts to support content creators and influencers on a globally known social platform from our Lisbon office. You will handle subscription and account management, troubleshoot issues, and assist clients in using marketing tools.

You will work in a dynamic, multilingual team with rotating shifts. The role requires strong communication, problem-solving skills, and a customer-focused approach to help creators maximize platform

Qualifications

• Turkish-speaking required.
• Experience in customer support or community management is a plus.
• Strong communication and problem-solving skills.

Responsibilities

• Support content creators and influencers with subscription and account management, troubleshooting, and marketing tools.
• Make outbound calls to confirm customers understood the information shared.
• Help clients maximize the platform’s products and tools.
• Spot trends and solve issues affecting multiple small and medium business clients.
• Work in a fast-paced, multilingual team.

Skills

Turkish language

Customer support

Communication

Job description

Cross Border Talents is seeking Turkish-speaking Operations Customer Experts to support content creators and influencers on a globally known social platform from our Lisbon office. You will handle subscription and account management, troubleshoot issues, and assist clients in using marketing tools.

You will work in a dynamic, multilingual team with rotating shifts. The role requires strong communication, problem-solving skills, and a customer-focused approach to help creators maximize platform