Turkish–English Creator Support Specialist, Lisbon

Cross Border Talents; Amadora; On-site; EUR 16,000 - 17,000; Full time

Benefits offered by this job

Paid training

Health insurance

Meal allowance

Job summary

Cross Border Talents in Lisbon is seeking a Turkish-speaking Operations Customer Expert to support creators and influencers on a leading social platform. You will handle subscription and account management, assist with technical issues, and maximize the platform’s tools for clients.

The role involves outbound calls, trend spotting for SMB clients, and collaboration in a fast-paced, multilingual team. The position begins with a 12-month fixed term and a path to permanency after two years, based

Qualifications

• Turkish-speaking required.
• Willingness to work in Lisbon.
• Excellent communication skills.

Responsibilities

• Support content creators and influencers on subscription management, account management, technical troubleshooting and marketing tools.
• Make outbound calls to confirm customers understood the information shared.
• Help clients get the most from the platform's products and tools.
• Spot trends and solve problems affecting multiple small and medium business clients.
• Work in a fast-paced, multilingual team.

Skills

Turkish language

Customer support

Multilingual team

Job description

Cross Border Talents in Lisbon is seeking a Turkish-speaking Operations Customer Expert to support creators and influencers on a leading social platform. You will handle subscription and account management, assist with technical issues, and maximize the platform’s tools for clients.

The role involves outbound calls, trend spotting for SMB clients, and collaboration in a fast-paced, multilingual team. The position begins with a 12-month fixed term and a path to permanency after two years, based