Bilingual Turkish-English Customer Support Specialist – Lisbon

Cross Border Talents; Lisboa; On-site; EUR 13,000 - 16,000; Full time

Benefits offered by this job

Health insurance

Paid training

Meal allowance

Job summary

Cross Border Talents in Lisbon seeks a Turkish-speaking Operations Customer Expert to support content creators and influencers on our social platform. You will handle subscription management, account issues, and product tools, while working with a multilingual team in a modern office near public transport.

The role includes a 40-hour week with rotating shifts, paid training in English, health insurance from day one, and a 12-month fixed-term contract with potential permanent placement after two

Qualifications

• Turkish language proficiency for customer support.
• Experience in customer support or social media platforms is preferred.

Responsibilities

• Support content creators and influencers on subscription management and account tools.
• Make outbound calls to confirm customers understood information.
• Help clients maximize the platform's products and tools.
• Identify trends and resolve issues for multiple SMB clients.
• Work in a fast-paced, multilingual team.

Skills

Turkish language

Customer support

Job description

Cross Border Talents in Lisbon seeks a Turkish-speaking Operations Customer Expert to support content creators and influencers on our social platform. You will handle subscription management, account issues, and product tools, while working with a multilingual team in a modern office near public transport.

The role includes a 40-hour week with rotating shifts, paid training in English, health insurance from day one, and a 12-month fixed-term contract with potential permanent placement after two