Turkish Content Creator Support Specialist (Lisbon)

Cross Border Talents; Odivelas; On-site; EUR 13,000 - 16,000; Full time

Benefits offered by this job

Paid training

Health insurance from day one

Meal allowance (€7/day)

Job summary

Cross Border Talents in Lisbon is seeking Turkish-speaking Operations Customer Experts to support content creators and influencers on a global platform.

You will manage subscription and account tasks, troubleshoot, and promote marketing tools while making outbound calls to ensure customer understanding. You’ll spot trends affecting multiple SMB clients and collaborate in a fast-paced, multilingual team.

Qualifications

• Turkish language required or strong proficiency.

Responsibilities

• Support content creators and influencers on subscription management, account management, troubleshooting and marketing tools.
• Make outbound calls to confirm customers understood information.
• Help clients maximize the platform's products and tools.
• Spot trends and solve problems affecting multiple SMB clients.
• Work in a fast-paced, multilingual team.

Skills

Turkish language proficiency

Job description

Cross Border Talents in Lisbon is seeking Turkish-speaking Operations Customer Experts to support content creators and influencers on a global platform.

You will manage subscription and account tasks, troubleshoot, and promote marketing tools while making outbound calls to ensure customer understanding. You’ll spot trends affecting multiple SMB clients and collaborate in a fast-paced, multilingual team.