Turkish Customer Service Representative

FH Collective Academy; Lisboa; On-site; EUR 18,000 - 26,000; Full time

Benefits offered by this job

Private health insurance

Paid training

Career growth opportunities

Multicultural working environment

Competitive salary and benefits

Job summary

FH Collective Academy in Lisbon is seeking a Turkish-speaking Customer Service Representative to join our on-site team. You will assist customers via phone, email, and chat, delivering a high-quality, culturally aware experience for an international brand.

Candidates should be fluent in Turkish (C1/C2) and English (B2+), hold EU citizenship or a valid Portuguese work permit, and enjoy a fast-paced, multicultural environment with training and growth opportunities.

Qualifications

• Native or fluent Turkish (C1/C2).
• English level B2 or higher.
• EU Citizenship or a valid Portuguese Work Permit (mandatory).

Responsibilities

• Provide customer support via phone, email, and chat.
• Resolve customer inquiries efficiently and professionally.
• Deliver an outstanding customer experience.
• Accurately document customer interactions.
• Work closely with an international team to achieve service goals.

Skills

Turkish (C1/C2)

English (B2+)

Job description

Turkish Customer Service Representative | On-site | Lisbon, Portugal

Are you a Turkish speaker looking to build an international career in Portugal?

Join a global customer experience team in Lisbon and work in a dynamic, multicultural environment while supporting customers for a leading international brand.

Location

Lisbon, Portugal (On-site)

Your Responsibilities

• Provide customer support via phone, email, and chat.
• Resolve customer inquiries efficiently and professionally.
• Deliver an outstanding customer experience.
• Accurately document customer interactions.
• Work closely with an international team to achieve service goals.

Requirements

• Native or fluent Turkish (C1/C2).
• English level B2 or higher.
• EU Citizenship or a valid Portuguese Work Permit (mandatory).
• Excellent communication and problem-solving skills.
• Customer-oriented mindset.

What We Offer

• Competitive salary and benefits package.
• Paid training.
• Private health insurance.
• Career growth opportunities within an international company.
• Dynamic and multicultural working environment.

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