Turkish Speaking Customer Support - Portugal

Cross Border Talents; Lisboa; On-site; EUR 18,000 - 26,000; Full time

Benefits offered by this job

Competitive salary package

Full-time permanent employment

Paid training

Career growth opportunities

International and multicultural work环境

Job summary

Cross Border Talents is seeking a Turkish-speaking Customer Support Specialist to join its Lisbon office on a full-time, on-site basis. You will assist Turkish-speaking customers across phone, email and chat, delivering courteous service and accurate information.

Candidates should have Turkish C1+ and English B2+, good communication, and problem-solving skills. Portuguese work eligibility is required or EU citizenship; relocation support may be available, with a multicultural team and growth

Qualifications

• Turkish language proficiency at C1 level or higher.
• English proficiency at B2 level or higher.
• Strong communication and problem-solving skills.
• Customer service experience is an advantage but not mandatory.

Responsibilities

• Provide outstanding customer support to Turkish-speaking customers via phone, email, and chat.
• Resolve inquiries professionally and efficiently.
• Maintain accurate records of customer interactions.
• Collaborate with internal teams to ensure customer satisfaction.

Skills

Turkish (C1+) language

English (B2+) language

Strong communication

Problem-solving

Customer service experience (adv.)

Job description

Turkish Speaking Customer Support | Portugal (On-site)

Location:Lisbon -Portugal
Employment Type: Full-time
Languages: Turkish (C1+) & English (B2+)

Are you a fluent Turkish speaker looking for an exciting career opportunity in Portugal? Join an international team and build your career in customer support while working in a dynamic, multicultural environment.

What You'll Do

• Provide outstanding customer support to Turkish-speaking customers via phone, email, and chat.
• Resolve customer inquiries professionally and efficiently.
• Maintain accurate records of customer interactions.
• Work closely with internal teams to ensure excellent customer satisfaction.

Requirements

• Turkish language proficiency: C1 level or higher
• English proficiency: B2 level or higher
• EU Citizenship or a valid Portuguese work permit/residence permit
• Strong communication and problem-solving skills
• Customer service experience is an advantage but not mandatory

What We Offer

• Competitive salary package
• Full-time permanent employment
• Paid training
• Career growth opportunities
• International and multicultural work environment
• Relocation support (if applicable to the project)