Travel Manager - GDS Expert • Remote or Lisbon Hybrid

Careerxtra; Almada; Hybrid; EUR 32,000 - 52,000; Full time

Benefits offered by this job

Competitive salary

Mental health support

Commuter benefits

Career growth opportunities

Job summary

Careerxtra is seeking a Travel Manager with GDS experience to support business travelers with personalized assistance, proactive problem solving, and industry expertise.

This role offers remote work in Portugal or hybrid options in Lisbon, with flexible hours (Mon-Sun, 7:00–22:00) and opportunities to collaborate with global teams, build client relationships, and contribute to product improvements.

Qualifications

• Professional fluency in English (C1+).
• GDS experience with Sabre, Amadeus, or Galileo.
• Experience in travel, tourism, or hospitality customer service.
• Strong communication and collaboration abilities.
• Familiarity with Gmail, Zendesk, Slack, Salesforce is a plus.
• Availability to work Mon–Sun, 7:00–22:00.

Responsibilities

• Provide dedicated, personalized support to business travelers.
• Proactively resolve travel and technical issues, from queries to emergencies.
• Stay updated on travel industry knowledge to deliver best-in-class service.
• Collaborate with global teams and share feedback for product and process improvements.
• Build and maintain strong client relationships while meeting performance targets.

Skills

English (C1+)

GDS experience

Customer service experience

Strong communication

Flexible schedule

Tools

Gmail

Zendesk

Slack

Salesforce

Job description

Careerxtra is seeking a Travel Manager with GDS experience to support business travelers with personalized assistance, proactive problem solving, and industry expertise.

This role offers remote work in Portugal or hybrid options in Lisbon, with flexible hours (Mon-Sun, 7:00–22:00) and opportunities to collaborate with global teams, build client relationships, and contribute to product improvements.