Senior Travel Consultant - Multilingual, GDS Expert

Navan; Lisboa; Presencial; EUR 28.000 - 42.000; Jornada completa

Descripción de la vacante

A leading travel technology company based in Lisbon seeks a Business Travel Consultant to deliver exceptional support to travelers. Ideal candidates will have over 5 years of experience in travel consulting, with expertise in air, rail, and hotel bookings, as well as GDS systems. Fluency in English and another language is required. The position is full-time, providing opportunities to impact travel experiences directly while working from Portugal.

Formación

• 5+ years as a Travel Consultant covering air, rail, and hotel bookings.
• 3+ years with GDS (Sabre, Amadeus, or Galileo).
• Experience in contact center or customer-facing roles.

Responsabilidades

• Provide top-tier travel support via chat, calls, and emails.
• Accurately handle hotel, flight, car, and rail bookings.
• Guide customers in self-service options on the Navan platform and app.

Conocimientos

Fluency in English

Fluency in French, German, or Italian

Ability to multitask

Customer service background

Herramientas

Gmail

Zendesk

Slack

Salesforce

Descripción del empleo

A leading travel technology company based in Lisbon seeks a Business Travel Consultant to deliver exceptional support to travelers. Ideal candidates will have over 5 years of experience in travel consulting, with expertise in air, rail, and hotel bookings, as well as GDS systems. Fluency in English and another language is required. The position is full-time, providing opportunities to impact travel experiences directly while working from Portugal.