Transport Operational Dispatcher

Randstad; Porto; On-site; EUR 22,000 - 32,000; Full time

Job summary

Randstad is seeking an experienced Transport Operational Dispatcher to join our client’s team in Matosinhos, Portugal. You will schedule and dispatch drivers, monitor progress, and coordinate with field staff and clients.

Fluency in English and French is mandatory, and you will optimize routes considering traffic, weather, and safety rules while resolving delays calmly and professionally. A proactive, team-oriented mindset is essential.

Qualifications

• Proven background in the transport sector.
• Languages: Proficiency in English and French (written and spoken) is mandatory.
• Strong multitasking, problem-solving mindset, and teamwork.
• Basic computer skills and experience with dispatch software.

Responsibilities

• Schedule and dispatch drivers, tracking progress via dispatch software.
• Communicate updates to field staff, clients, and manage train/ferry bookings.
• Optimize routing based on traffic, weather, and safety regulations.
• Resolve delays and customer issues in a timely, calm manner.

Skills

Multitasking

Problem-solving

Teamwork

English language

French language

Tools

Dispatch software

Job description

Our client is looking for an experienced Transport Operational Dispatcher to join the team in Matosinhos.

If you have a background in the transport sector and speak multiple languages, we want to meet you!

Main Responsibilities:

• Schedule and dispatch drivers, tracking progress via dispatch software.
• Communicate updates to field staff, clients, and manage train/ferry bookings.
• Optimize routing based on traffic, weather, and safety regulations.
• Resolve delays and customer issues in a timely, calm manner.

Experience: Proven background in the transport sector.

Languages: Proficiency in English and French (written and spoken) is mandatory.

Skills: Strong multitasking, problem-solving mindset, and teamwork.

Tech: Basic computer skills and experience with dispatch software.

Project:

Multicultural Environment: Integration into a dynamic team with daily contact with international markets (Belgium, France, UK).