Technical Support Specialist — Hardware & Software Expert

Claranet limited; Lisboa; On-site; EUR 24,000 - 32,000; Full time

Job summary

Claranet limited in Lisbon, Portugal is seeking a Technical Support professional to diagnose and resolve hardware and software issues, and to install, configure, and maintain computers and peripherals. You will support internal systems and corporate tools, manage incidents, and communicate clearly with users throughout resolution.

The role requires 4–5 years of professional experience in Helpdesk or IT Support, strong hardware/software troubleshooting skills, and experience with computer and

Qualifications

• 4–5 years of professional experience in Helpdesk, IT Support, or a similar role.
• Strong knowledge of hardware and software troubleshooting.
• Experience with computer and peripheral installation and configuration.

Responsibilities

• Diagnose and resolve hardware and software issues.
• Install, configure, and maintain computers and peripheral devices.
• Provide support for internal systems and corporate tools.
• Manage and resolve support requests and incidents.
• Ensure effective communication with users throughout the resolution process.

Skills

Hardware & software troubleshooting

Installation & configuration of PCs & 

Job description

Claranet limited in Lisbon, Portugal is seeking a Technical Support professional to diagnose and resolve hardware and software issues, and to install, configure, and maintain computers and peripherals. You will support internal systems and corporate tools, manage incidents, and communicate clearly with users throughout resolution.

The role requires 4–5 years of professional experience in Helpdesk or IT Support, strong hardware/software troubleshooting skills, and experience with computer and