Technical Support (Lisbon-On Site)

Claranet limited; Lisboa; On-site; EUR 24,000 - 32,000; Full time

Job summary

Claranet limited in Lisbon, Portugal is seeking a Technical Support professional to diagnose and resolve hardware and software issues, and to install, configure, and maintain computers and peripherals. You will support internal systems and corporate tools, manage incidents, and communicate clearly with users throughout resolution.

The role requires 4–5 years of professional experience in Helpdesk or IT Support, strong hardware/software troubleshooting skills, and experience with computer and

Qualifications

• 4–5 years of professional experience in Helpdesk, IT Support, or a similar role.
• Strong knowledge of hardware and software troubleshooting.
• Experience with computer and peripheral installation and configuration.

Responsibilities

• Diagnose and resolve hardware and software issues.
• Install, configure, and maintain computers and peripheral devices.
• Provide support for internal systems and corporate tools.
• Manage and resolve support requests and incidents.
• Ensure effective communication with users throughout the resolution process.

Skills

Hardware & software troubleshooting

Installation & configuration of PCs & 

Job description

We'refast learners, hard workers, natural collaborators... and weMakeModern Happen!

Ourambition is to unlock the potential of our digital world so that organisationseverywhere can innovate and thrive securely. We aim to achieve this goal bybringing together the world’s most talented people and the most powerfultechnologies, combining them to address our customers' challenges and to buildsomething stronger together.

Right now, we are looking for a Technical Support for a client onour Talent Team.

Your responsibilities include:

• Diagnose and resolve hardware andsoftware issues;
• Install, configure, and maintain computersand peripheral devices;
• Provide support for internalsystems and corporate tools;
• Manage and resolve supportrequests and incidents;
• Ensureeffective communication with users throughout the resolution process.
  

You must have:

• 4–5 years of professional experience in Helpdesk, IT Support, or asimilar role;
• Strong knowledge of hardware andsoftware troubleshooting;
• Experience with computer andperipheral installation and configuration;

We offer:

• Integration into a dynamic andmotivated team for the performance of the role.
• Additional training.
  
• Salary package according to the roleperformed.