Technical Support Specialist - Customer Experience PT
AMETEK, Inc.
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Resumo da oferta
AMETEK, Inc. is looking for a Technical Support Specialist (m/f/d) located in Portugal, Porto. This position involves responding to customer inquiries regarding hardware and software products, ensuring high customer satisfaction, and maintaining detailed documentation for support interactions.
The ideal candidate possesses a strong service-oriented mindset, excellent communication skills, and fluency in English and Spanish, with Portuguese preferred. Benefits include a regular employment contract, flexible working hours, and training opportunities.
Qualificações
- Demonstrate work experience in a service-oriented organization.
Responsabilidades
- Respond to customer inquiries related to hardware and software products.
- Deliver support and process quotes and orders.
- Achieve high standards in customer satisfaction.
- Maintain documentation for each support incident.
- Cooperate with other support teams for excellent customer experience.
- Point of contact for Channel Partner and Distributor support.
Conhecimentos
Formação académica
Descrição da oferta de emprego
AMETEK, Inc. is looking for a Technical Support Specialist (m/f/d) located in Portugal, Porto. This position involves responding to customer inquiries regarding hardware and software products, ensuring high customer satisfaction, and maintaining detailed documentation for support interactions.
The ideal candidate possesses a strong service-oriented mindset, excellent communication skills, and fluency in English and Spanish, with Portuguese preferred. Benefits include a regular employment contract, flexible working hours, and training opportunities.
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