Technical Support Advisor, Customer Care, Flexible Hours

AMETEK; Vila Nova de Gaia; Presencial; EUR 25 000 - 35 000; Tempo integral

Vantagens oferecidas por esta oferta de emprego

Flexible working hours

Training

Free drinks and fresh fruit in the office

Resumo da oferta

AMETEK is seeking a Technical Support Specialist (m/f/d) to join their team in Porto, Portugal. The successful candidate will respond to customer inquiries related to hardware and software products, ensuring a high level of satisfaction through effective resolution of issues.

Fluent communication in English and Spanish is essential, with Portuguese being preferred. Candidates should possess commercial or technical education and demonstrate experience in a service-oriented role.

The company offers a regular employment contract, flexible working hours, and various employee benefits.

Qualificações

• Experience in a service-oriented organization.
• Fluency in Portuguese is preferred.

Responsabilidades

• Respond to customer inquiries related to hardware and software products.
• Achieve high standards in first contact resolution.
• Maintain documentation for support incidents.

Conhecimentos

Strong service-oriented mindset

Strong communication skills

Fluent English and Spanish

Formação académica

Commercial or technical education

Descrição da oferta de emprego

AMETEK is seeking a Technical Support Specialist (m/f/d) to join their team in Porto, Portugal. The successful candidate will respond to customer inquiries related to hardware and software products, ensuring a high level of satisfaction through effective resolution of issues.

Fluent communication in English and Spanish is essential, with Portuguese being preferred. Candidates should possess commercial or technical education and demonstrate experience in a service-oriented role.

The company offers a regular employment contract, flexible working hours, and various employee benefits.