Tech (CS) - Dutch Speaker | Lisbon, Portugal

Cross Border Talents; Lisboa; Híbrido; EUR 25 000 - 36 000; Tempo integral

Resumo da oferta

Cross Border Talents in Lisbon, Portugal, is hiring a Tech (CS) to join their Dutch-speaking team.

You’ll diagnose issues and walk customers through solutions—patience and clear explanations matter more than jargon.

This position offers flexible work options (remote, hybrid, on-site) and a chance to learn new internal systems while helping customers.

Qualificações

• Dutch at a professional level, written and spoken.
• Tech-friendly and quick to learn internal systems.
• Some customer-facing experience is a plus.
• Fluent Dutch, written and spoken.

Responsabilidades

• Escalate anything beyond first-line scope to the right team
• Log resolutions clearly so the next person doesn't start from zero
• Spot recurring issues and flag them upstream
• Walk customers through fixes step by step, without jargon

Conhecimentos

Dutch language

Customer service

Communication skills

Tech-friendly

Ferramentas

CRM systems

Descrição da oferta de emprego

An international employer based in Lisbon, Portugal is hiring a Tech (CS) to join their Dutch-speaking team.

You'll be diagnosing issues and walking customers through solutions - patience and clear explanations matter more than jargon here.

Key Responsibilities:

• Escalate anything beyond first-line scope to the right team
• Log resolutions clearly so the next person doesn't start from zero
• Spot recurring issues and flag them upstream
• Walk customers through fixes step by step, without jargon

Requirements:

• Comfortable communicating in Dutch at a professional level
• Reasonably tech-comfortable - happy learning new internal systems
• Some prior customer-facing experience is a plus, though not essential
• Fluent Dutch, written and spoken

Working Conditions:

• Work model: Remote, Hybrid, On-Site

This is one of several openings we're currently recruiting for in Portugal - worth asking what else might fit if this one isn't quite right.