Developer Support - Dutch Speaker | Lisbon, Portugal

Cross Border Talents; Lisboa; Presencial; EUR 30 000 - 45 000; Tempo integral

Resumo da oferta

Cross Border Talents is recruiting in Lisbon for a Developer Support position serving the Dutch market. You will be the first point of contact for customers, handling issues with patience and clear communication.

Based on-site in Lisbon, you’ll keep cases organized, work with a collaborative team, and know when to escalate. This role suits someone comfortable with a fast-moving, customer-facing environment and eligible to work in the EU.

Qualificações

• Right to work in the country without sponsorship required
• Comfortable in a fast-moving, customer-facing role
• Eligible to work in the EU (citizenship, valid permit, or equivalent)
• Able to stay organized when handling multiple cases at once

Responsabilidades

• Keep internal systems and case notes accurate and current
• Resolve issues efficiently without cutting corners on quality
• Contribute to a supportive, collaborative team environment
• Recognize when something needs escalating versus resolving directly

Descrição da oferta de emprego

We're working with an employer in Lisbon to fill a Developer Support position for their Dutch market.

You'd be the first person customers reach when something needs sorting out - the role rewards patience and clear communication.

Key Responsibilities:

• Keep internal systems and case notes accurate and current
• Resolve issues efficiently without cutting corners on quality
• Contribute to a supportive, collaborative team environment
• Recognize when something needs escalating versus resolving directly

Requirements:

• Right to work in the country without sponsorship required
• Comfortable in a fast-moving, customer-facing role
• Eligible to work in the EU (citizenship, valid permit, or equivalent)
• Able to stay organized when handling multiple cases at once

Working Conditions:

• Work model: On-Site

This is one of several openings we're currently recruiting for in Portugal - worth asking what else might fit if this one isn't quite right.