Swedish-Speaking SaaS Support Specialist (Hybrid)

TeamViewer; Porto; Hybrid; EUR 26.000 - 38.000; Vollzeit

Benefits dieser Stelle

Onsite onboarding

Competitive compensation

Public transport friendly offices

Hybrid work time

Work From Abroad Program

Corporate benefits discounts

Team events

Zusammenfassung

TeamViewer is seeking a Customer Support Specialist in Porto to help customers resolve IT challenges and deliver outstanding service. You will handle inquiries via phone, email, tickets and chat, support software usage, onboarding, licensing, and invoicing while guiding customers through a positive journey.

Join a diverse team in a hybrid setup with onsite onboarding at the HQ and opportunities for growth and participation in Team events and benefits programs.

Qualifikationen

• Swedish and English fluency required.
• Interest in technology, software and IT environments.
• Ability to explain technical concepts to customers.

Aufgaben

• Provide professional support via phone, email, tickets and chat.
• Assist with software usage, onboarding, licensing, invoicing, and account management.
• Analyze issues and guide customers to solutions for a smooth experience.
• Demonstrate products and tailor offers to customer needs.
• Collaborate with internal teams to improve the customer journey.

Kenntnisse

Swedish

English

Tech-savvy

Jobbeschreibung

TeamViewer is seeking a Customer Support Specialist in Porto to help customers resolve IT challenges and deliver outstanding service. You will handle inquiries via phone, email, tickets and chat, support software usage, onboarding, licensing, and invoicing while guiding customers through a positive journey.

Join a diverse team in a hybrid setup with onsite onboarding at the HQ and opportunities for growth and participation in Team events and benefits programs.