Strategic Staffing & Operations Analyst

Dentsuaegis; Lisboa; Hybrid; EUR 30,000 - 48,000; Full time

Job summary

Merkle, a dentsu company, is seeking a proactive Operations & Staffing Analyst to support staffing and resource management. You will collaborate with leadership across departments to ensure efficient staffing, smooth workflows, and data-driven decisions that drive project delivery.

Join a global team with hybrid work options, and help map skills, monitor capacity, and optimize staffing strategies that align with client demand and business goals.

Qualifications

• Understanding business operations, policies, and procedures.
• Analytical mindset with the ability to structure and solve complex problems.
• Familiarity with market analysis, financial planning, and capacity management is a plus.
• Excellent communication and presentation skills.
• Ability to work independently, take ownership, and meet deadlines.
• Team-oriented with strong organizational skills and a commitment to transparency.
• Background in Operations, Resource Management, Accounting and Finance, HR, Talent Management, Procurement, or Project Management is advantageous.

Responsibilities

• Support end-to-end staffing processes and manage resource extensions.
• Collaborate with leadership to monitor capacity utilization and metrics.
• Participate in meetings with clients and internal stakeholders, capturing actions.
• Continuously assess capacity across teams for optimal team setups.
• Engage with teams to map skills and match opportunities.
• Maintain staffing records and update systems.
• Evaluate impact of staffing decisions on financials and client relationships.
• Work with recruitment to align hiring with demand.

Skills

Business operations

Analytical thinking

Communication skills

Independent work

Organizational skills

Cross-functional collaboration

Finance knowledge

Job description

Merkle, a dentsu company, is seeking a proactive Operations & Staffing Analyst to support staffing and resource management. You will collaborate with leadership across departments to ensure efficient staffing, smooth workflows, and data-driven decisions that drive project delivery.

Join a global team with hybrid work options, and help map skills, monitor capacity, and optimize staffing strategies that align with client demand and business goals.