Global Staffing & Operations Analyst (Hybrid)

Merkle Inc.; Lisboa; Híbrido; EUR 35.000 - 55.000; Jornada completa

Ventajas ofrecidas por este puesto de trabajo

Hybrid work model

Home office options

Competitive salaries

Descripción de la vacante

Merkle Inc., a dentsu company, seeks a proactive Operations & Staffing Analyst to support staffing and resource management across our global teams in Lisbon. You will partner with leadership to optimize capacity, monitor metrics, and ensure efficient project delivery in a hybrid work environment.

Join a diverse, growth-oriented culture with global reach, flexible hours, and home-office options. You will map skills, support hiring triggers, and drive lean staffing operations while maintaining

Formación

• Understanding business operations, policies, and procedures.
• Analytical mindset with the ability to structure and solve complex problems.
• Familiarity with market analysis, financial planning, and capacity management is a plus.
• Excellent communication and presentation skills.
• Ability to work independently, take ownership, and meet deadlines.

Responsabilidades

• Support end-to-end staffing processes, including planning assignments and managing resource extensions based on capacity and demand.
• Collaborate with leadership to monitor and improve resource utilization and quality metrics.
• Participate in meetings with client and internal stakeholders, capturing action items and supporting follow-ups.
• Continuously assess capacity across teams to support optimal team setups.
• Engage with team members and managers to understand skills, career goals, and match them with suitable opportunities.
• Contribute to the development of lean and value-driven staffing operations, including skill mapping and cataloging.
• Escalate high-risk or sensitive staffing issues to appropriate leadership.
• Maintain accurate records and system updates related to staffing and resource planning.
• Monitor performance metrics and recommend corrective actions for outliers.
• Collaborate with recruitment teams to initiate hiring processes aligned with current and future demand.
• Evaluate the impact of staffing decisions on financials, client relationships, and team capabilities.

Conocimientos

Staffing optimization

Resource management

Communication

Team collaboration

Ownership & accountability

Educación

Operations background

Descripción del empleo

Merkle Inc., a dentsu company, seeks a proactive Operations & Staffing Analyst to support staffing and resource management across our global teams in Lisbon. You will partner with leadership to optimize capacity, monitor metrics, and ensure efficient project delivery in a hybrid work environment.

Join a diverse, growth-oriented culture with global reach, flexible hours, and home-office options. You will map skills, support hiring triggers, and drive lean staffing operations while maintaining