Strategic Operations Lead - High-Impact, Hybrid

Symphonyai; Almada; Híbrido; EUR 100 000 - 120 000; Tempo integral

Vantagens oferecidas por esta oferta de emprego

Hybrid work model

Growth opportunities

Collaborative culture

Access to latest technologies

Resumo da oferta

SymphonyAI Retail is seeking a Strategic Operations Manager to drive the execution of short-, mid-, and long-term initiatives across sales, pre-sales, marketing and customer success.

With 8+ years in program management and strong analytical skills, you will build dashboards, define KPIs, and deliver value through structured, data-driven decision making. This hybrid role emphasizes collaboration, growth, and accountability within a cutting-edge AI Retail environment.

Qualificações

• 8+ years of experience in program/project management, strategy, or business operations.
• Strong analytical and Excel/PowerPoint skills; able to build metrics dashboards and models.
• Structured thinker with strong organizational and prioritization skills.
• Proactive, hands-on, and comfortable operating in a fast-paced, evolving environment.
• Excellent communication and stakeholder management skills.

Responsabilidades

• Drive execution of strategic initiatives across sales, pre-sales, marketing, and customer success.
• Define and track team KPIs/OKRs aligned to business goals.
• Prioritize and track key initiatives — maintain dashboards, scorecards, and status reports.
• Manage weekly, monthly, and quarterly business reviews — prepare agendas, track actions, and follow-ups.
• Partner with cross-functional leaders to remove blockers, drive accountability, and ensure timely delivery.
• Provide analytical support and build business cases for new projects and investments.
• Act as a thought partner and execution arm for the GM to ensure focus on top priorities.

Conhecimentos

Program management

Strategic planning

Analytical skills

Stakeholder management

Ferramentas

Excel

PowerPoint

Descrição da oferta de emprego

SymphonyAI Retail is seeking a Strategic Operations Manager to drive the execution of short-, mid-, and long-term initiatives across sales, pre-sales, marketing and customer success.

With 8+ years in program management and strong analytical skills, you will build dashboards, define KPIs, and deliver value through structured, data-driven decision making. This hybrid role emphasizes collaboration, growth, and accountability within a cutting-edge AI Retail environment.