Strategic Advertising Support Advisor

Cross Border Talents; Lisboa; Presencial; EUR 26 000 - 38 000; Tempo integral

Vantagens oferecidas por esta oferta de emprego

Private health insurance

Relocation support

Accommodation assistance

On-site office in Oeiras

Resumo da oferta

Cross Border Talents is seeking a Customer Care Advisor in the Lisbon area to help SMBs optimize their online advertising performance. You will support clients across phone, email, and chat, troubleshoot issues, and offer strategic guidance to improve campaigns.

The role emphasizes consultative support, relationship building with decision-makers, and collaboration with internal teams. On-site work in Oeiras, with relocation support and health insurance benefits.

Qualificações

• Excellent English communication skills (written and verbal).
• Strong problem-solving and interpersonal abilities.
• Customer-focused mindset with attention to detail.
• Ability to build relationships with business clients and understand their needs.

Responsabilidades

• Provide support to business clients via phone, email, and chat.
• Troubleshoot issues and deliver high customer satisfaction.
• Act as trusted advisor for online advertising solutions.
• Educate customers on products, features, and best practices.
• Collaborate with internal teams to ensure seamless support.

Conhecimentos

English proficiency

Problem solving

Customer focus

Interpersonal skills

Relationship building

Descrição da oferta de emprego

Cross Border Talents is seeking a Customer Care Advisor in the Lisbon area to help SMBs optimize their online advertising performance. You will support clients across phone, email, and chat, troubleshoot issues, and offer strategic guidance to improve campaigns.

The role emphasizes consultative support, relationship building with decision-makers, and collaboration with internal teams. On-site work in Oeiras, with relocation support and health insurance benefits.