Store Manager - Strada Outlet (full time)

puma; Odivelas; Sur place; EUR 35 000 - 45 000; Plein temps

Résumé du poste

PUMA is seeking a Store Manager in the Lisbon area to drive sales, KPIs, and brand standards. You will recruit, train, and manage the team to deliver exceptional customer service and ensure loss prevention and inventory control.

Fluent English is mandatory, and you should be proficient with MS Office. The role may require travel and involvement in training sessions and new store openings.

Qualifications

• 2-4 years of management experience in retail
• Excellent communication and motivational skills
• Strong organizational and time management skills
• Fluent English is mandatory

Responsabilités

• Responsible for achieving the store's objectives (sales and KPIs).
• Ensure excellent customer service in-store in line with the brand values and PUMA service standards.
• Responsible for the recruitment, management, and training of the team.
• Conduct Performance Reviews.
• Lead team briefings.
• Analyze customer behavior, purchasing trends, and competitive information to drive the business and provide feedback to the Area Manager.
• Manage Loss Prevention.
• Directly responsible for ensuring compliance with Loss Prevention procedures within the store.
• Manage inventory.
• Participate in new store openings and attend all required training sessions; travel may be required.
• Maintain Visual Merchandising according to PUMA standards.
• Execute all necessary requirements to maintain a safe and compliant working environment for store staff.
• Responsible for compliance with company Policies and Procedures.

Connaissances

Store management

Team leadership

Communication

Organizational skills

Outils

MS Office

Description du poste

SPEED & SPIRIT is what we look for in our candidates, defined by some simple values that inspire us to BE DRIVEN in our performance, BE VIBRANT in our sporting legacy, BE TOGETHER in our team spirit, and to let our individual talent and experience shine. Applying for a job at PUMA is easy.

YOUR MISSION

• Responsible for achieving the store's objectives (sales and KPIs).
• Ensure excellent customer service in-store in line with the brand values and PUMA service standards.
• Responsible for the recruitment, management, and training of the team.
• Conduct Performance Reviews.
• Lead team briefings.
• Analyze customer behavior, purchasing trends, and competitive information to drive the business and provide feedback to the Area Manager.
• Manage Loss Prevention.
• Directly responsible for ensuring compliance with Loss Prevention procedures within the store.
• Manage inventory.
• Participate in new store openings and attend all required training sessions; travel may be required.
• Maintain Visual Merchandising according to PUMA standards.
• Execute all necessary requirements to maintain a safe and compliant working environment for store staff.
• Responsible for compliance with company Policies and Procedures.

YOUR TALENT

• 2-4 years of management experience in retail, managing both teams and products.
• Excellent communication and motivational skills.
• Strong organizational and time management skills.
• Leadership skills.
• Proficiency in MS Office, Outlook, and Internet applications.
• Fluent English is mandatory.

PUMA provides equal opportunities for all job applicants, regardless of race, color, religion, national origin, sex, gender identity or expression, sexual orientation, age, or disability. Equality for all is one of the core principles at PUMA and we do not tolerate any form of harassment or discrimination.

At PUMA, every application is reviewed by real people who are committed to fairness, transparency, and equal opportunity - no matter your background, identity, or experience.To ensure our process stays true to these values, no automated systems or AI tools are used to make hiring decisions. Every decision is made by real people -with real judgment and accountability. We may use functions supported by Artificial Intelligence (AI) to carry out isolated organizational steps, such as scheduling interviews. These functions have no influence on decisions in the application process. We believe in creating spaces where everyone is welcome, celebrated, and empowered to contribute authentically. Because at PUMA, whoever wants to play, can play.

PUMA is a global sports brand creating footwear, apparel, and accessories that inspire athletes and everyday movers. The PUMA Group owns PUMA, Cobra Golf, and stichd, operates in 120+ countries, and has around 22,000 employees worldwide.