SRE & Cloud Infra Admin — 24/7 Production Support

Decskill; Portugal; Presencial; EUR 55 000 - 85 000; Tempo integral

Resumo da oferta

Decskill is growing and seeks a skilled SRE & Cloud Support Infrastructure Administrator to join our Lisbon/Porto based team. You will provide 24/7 production support, manage incidents, monitor systems, and collaborate with development, infrastructure, cloud and support teams.

The role requires strong Linux, scripting (Shell, Python), Ansible, Terraform, Docker and Kubernetes experience, with cloud exposure across AWS/Azure/IBM Cloud, ITIL awareness, and a proactive mindset toward automation and

Qualificações

• 5+ years in IT Operations, Application Support or Software Engineering.
• 2+ years of Cloud experience.
• 2+ years of experience with Ansible and Docker.
• Good knowledge of Linux and CLI.
• Shell/Bash and Python scripting.
• CI/CD knowledge (Jenkins, Travis, Concourse).
• Experience with Ansible and Terraform.
• Docker and Kubernetes knowledge.
• AWS, Azure and/or IBM Cloud experience.
• ITIL and Incident Management familiarity.
• Experience in critical production environments, ideally Banking.
• Strong troubleshooting and problem-solving skills.

Responsabilidades

• Provide 24/7 support for production applications.
• Manage incidents, service requests and production issues.
• Monitor applications and infrastructure, ensuring defined service levels.
• Troubleshoot and resolve technical issues.
• Provide L1/L2 support and escalate critical issues as needed.
• Participate in on-call rotations, shifts, weekends and holidays.
• Support Disaster Recovery and Live Play activities.
• Create and maintain technical documentation and knowledge articles.
• Automate infrastructure and operational processes.
• Collaborate with Development, Infrastructure, Cloud and Support teams.

Conhecimentos

IT Operations

Cloud experience

Ansible

Docker

Linux CLI

Shell/Bash

Python

CI/CD tooling

Terraform

Kubernetes

Cloud platforms

ITIL

Descrição da oferta de emprego

Decskill is growing and seeks a skilled SRE & Cloud Support Infrastructure Administrator to join our Lisbon/Porto based team. You will provide 24/7 production support, manage incidents, monitor systems, and collaborate with development, infrastructure, cloud and support teams.

The role requires strong Linux, scripting (Shell, Python), Ansible, Terraform, Docker and Kubernetes experience, with cloud exposure across AWS/Azure/IBM Cloud, ITIL awareness, and a proactive mindset toward automation and