24/7 Cloud Operations & Automation Engineer

Decskill; Lisboa; Presencial; EUR 50 000 - 70 000; Tempo integral

Resumo da oferta

Decskill is seeking a Cloud Support Infrastructure Administrator to join our Lisbon-area team. The role focuses on 24/7 support for critical banking apps, incident management, and infrastructure automation in Linux and cloud environments.

You will work with Ansible, Terraform, Kubernetes, Docker, and CI tools, participate in on-call rotations, and collaborate across teams to maintain service availability and compliant ITIL practices.

Qualificações

• 5+ years of experience in IT Operations or Software Engineering.
• 2+ years of experience with Cloud technologies.
• 2+ years of experience with Ansible and Docker.
• Strong Linux CLI and scripting skills (Shell, Bash, Python).
• Experience with CI tools (Jenkins, Travis, Concourse).
• Infrastructure automation using Ansible and Terraform.
• Experience with public cloud platforms (IBM Cloud, AWS, Azure).
• Knowledge of ITIL principles and best practices.
• Experience in banking environment and L1/L2 support.
• Willingness to work 24/7 shift, on-call, weekends and holidays.
• Strong teamwork and communication skills.

Responsabilidades

• Provide 24/7 application support for critical banking applications.
• Manage incidents, service requests, and production support activities.
• Monitor applications and infrastructure to ensure service availability and stability.
• Support Disaster Recovery and Live Play exercises.
• Automate infrastructure and operational processes.
• Develop and maintain automation scripts using Shell, Bash, and Python.
• Administer and maintain Linux-based environments and cloud infrastructure.
• Implement and maintain CI pipelines.
• Create and maintain technical documentation and knowledge articles.
• Ensure compliance with Service Level Objectives (SLOs).
• Escalate operational risks and critical incidents when required.
• Participate in shift work, on-call rotations, weekends, and public holidays.
• Collaborate with cross-functional teams to ensure service continuity and operational excellence.

Conhecimentos

IT operations

Cloud technologies

Troubleshooting

Teamwork

Communication

Formação académica

Master's degree in Computer Science/Engineering

Ferramentas

Jenkins

Travis CI

Concourse

Ansible

Terraform

Kubernetes

Docker

Descrição da oferta de emprego

Decskill is seeking a Cloud Support Infrastructure Administrator to join our Lisbon-area team. The role focuses on 24/7 support for critical banking apps, incident management, and infrastructure automation in Linux and cloud environments.

You will work with Ansible, Terraform, Kubernetes, Docker, and CI tools, participate in on-call rotations, and collaborate across teams to maintain service availability and compliant ITIL practices.