SQL Application Support Specialist | Incident & Production

Decskill; Lisboa; Presencial; EUR 30 000 - 45 000; Tempo integral

Resumo da oferta

Decskill is growing and seeks an SQL Application Support specialist in Lisbon. You will provide technical and functional support to users of bank applications, handle incidents, changes, and coordination with ADM, Production, and others, delivering end-to-end service to internal clients.

The role emphasizes problem solving, release readiness, and continuous improvement. Fluent English required; Dynatrace and Control-M experience are a plus.

Qualificações

• SQL experience.
• Dynatrace & Control M experience. (Plus)
• Fluent English (spoken and written – important).

Responsabilidades

• Classify and prioritise incidents and requests.
• Manage incident resolution within the team and with the technical teams.
• Monitor the incident life cycle until the service is restored.
• Prepare reports: morning report, incidents, major events.
• Assist with establishing operating procedures, update knowledge base.

Conhecimentos

SQL

Dynatrace

Control-M

Fluent English

Descrição da oferta de emprego

Decskill is growing and seeks an SQL Application Support specialist in Lisbon. You will provide technical and functional support to users of bank applications, handle incidents, changes, and coordination with ADM, Production, and others, delivering end-to-end service to internal clients.

The role emphasizes problem solving, release readiness, and continuous improvement. Fluent English required; Dynatrace and Control-M experience are a plus.