Specialist, Shared Services Human Resources

Organon Northwest Europe; Portogallo; In loco; EUR 26.000 - 38.000; Tempo pieno

Descrizione del lavoro

Organon Northwest Europe is seeking an HR Specialist to join the HR Employee Services team in Lisbon. You will support employees on a wide range of HR topics, collaborate with HR partners, and contribute to a positive employee experience through consistent service delivery.

Responsibilities include lifecycle changes, data integrity, inquiries, and process improvements. You will work with multiple HR teams across countries, ensuring GDPR compliance and effective SOP updates.

Competenze

• Bachelor’s degree in HR, Business Administration, or related field.
• 2-3 years HR operations, shared services, or generalist experience.
• Experience in a multinational environment supporting multiple countries.
• Experience with HR systems (Workday, ServiceNow) is a plus.
• Strong problem-solving skills and ability to handle multiple priorities.
• Excellent communication and interpersonal skills; client-focused mindset.
• Fluent in English; additional European languages desirable.

Mansioni

• Process onboarding, job changes, and terminations per procedures and SLAs.
• Maintain HR data integrity in the HR service platform and ensure compliance.
• Assist employees via HR case management system and respond to inquiries.
• Ensure timely handling of employee requests per internal standards and SLAs.
• Coach and train new team members and share HR procedures.
• Review and update SOPs and internal documentation for accuracy.

Conoscenze

Problem solving

Communication

Customer service mindset

Multilingual (English)

Formazione

Bachelor’s degree in HR/BA related field

Strumenti

Workday

ServiceNow

Descrizione del lavoro

The position

Job Description

We are seeking a detail-oriented and employee-focused HR Specialist to join our HR Employee Services team in Lisbon. In this role you will be responsible for providing support to employees on a wide range of HR-related topics, collaborating with other HR teams, and contributing to a positive employee experience through consistent and effective service delivery.

Responsibilities

• Employee Lifecycle Support: Process employee lifecycle changes such as onboarding, job changes, and terminations in line with established procedures and service levels.
• HR Systems & Data Integrity: Maintain accurate records of employee interactions and resolutions in the HR service platform ensuring compliance, and alignment with global HR policies.
• Employee Inquiries & Case Management: Support internal employees on HR policies, procedures, and general inquiries through the HR case management system.
• Ensure timely and accurate handling of employee requests in accordance with internal standards and service levels.
• Coach & train new team members by sharing knowledge, best practices, and acting as a resource for HR procedures.
• Assist in reviewing, maintaining, and updating standard operating procedures (SOPs) and internal documentation to ensure accuracy and relevance.
• Compliance & Documentation: Ensure adherence to European labor laws, company policies, and data protection regulations (e.g., GDPR), while maintaining accurate documentation. Supports internal and external audits and is responsible for compliance-based filings.
• Continuous Improvement & Process Optimization: Identify inefficiencies in HR service delivery, propose solutions, and support the implementation of process enhancements and automation initiatives.
• Collaboration with HR Stakeholders: Work closely with other HR teams such as HR Business Partners, CoEs, and external vendors to ensure alignment and consistency in employee services across multiple countries.

Required Education, Experience, And Skills

• Bachelor’s degree in Human Resources, Business Administration, or a related field.
• 2-3 years of experience in HR operations, HR shared services, or HR generalist.
• Experience working in a multinational environment, supporting multiple countries.
• Experience with HR systems (e.g., Workday, ServiceNow) is a plus.
• Strong problem-solving skills with the ability to handle multiple tasks and priorities.
• Excellent communication and interpersonal skills, with the ability to engage with employees at all levels.
• Has a customer service mindset.
• Ability to handle sensitive information with discretion and professionalism.
• Fluent in English; additional European languages (e.g., Spanish, Portuguese, Dutch) are highly desirable.

Secondary Job Description

Who We Are:

Organon delivers ingenious health solutions that enable people to live their best lives. We are a $6.5 billion global healthcare company focused on making a world of difference for women, their families and the communities they care for. We have an important portfolio and are growing it by investing in the unmet needs of Women’s Health, expanding access to leading biosimilars and touching lives with a diverse and trusted portfolio of health solutions. Our Vision is clear: A better and healthier every day for every woman.

As an equal opportunity employer, we welcome applications from candidates with a diverse background. We are committed to creating an inclusive environment for all our applicants.

Relocation

No relocation

Employee Status

Regular

Travel Requirements

Organon employees must be able to satisfy all applicable travel and credentialing requirements, including associated vaccination prerequisites

Number Of Openings

1

Requisition ID

R542959