Spare Parts CS & Operations Coordinator (Hybrid)

Valmet; Lisboa; Hybrid; EUR 26,000 - 42,000; Full time

Benefits offered by this job

Annual bonus plan

Meal allowance

Hybrid work model

Private health insurance for you and (

Wellbeing program

Job summary

Valmet is seeking a proactive Customer Service Coordinator to support spare parts and field service sales activities across Portugal. You will coordinate administrative and operational processes, working with customers, field service engineers, and internal teams to ensure smooth service delivery.

You will manage order handling, invoicing, pre-shutdown activities, and ensure accurate quotations while supporting site work.

Qualifications

• Bachelor’s degree in Business Administration, Supply Chain, Engineering or a related field.
• At least 5 years’ experience with similar duties.
• Strong analytical and organizational skills with the ability to manage multiple priorities, meet deadlines, and adapt quickly in a dynamic environment.
• Experience in technical engineering environments, using SAP and construction site planning will be advantageous.
• Fluent written and spoken Portuguese and English.

Responsibilities

• Assist in managing spare parts sales activities for PEC Portugal and South Europe, Middle East and Africa region.
• Deliver customer support for spare parts sales.
• Monitor and follow up on field service and spare parts deliveries and invoicing.
• Coordinate and execute administrative tasks supporting service operations as well as field service and on-site work incl. pre-shutdown activities.
• Execute administrative tasks related to invoicing, finance, and supply chain processes.
• Providing support with clear and effective quotation preparation and order handling process.
• Follow up on unpaid invoices.

Skills

Strong analytical skills

Organizational skills

Education

Bachelor’s degree in Business Administration, Supply Chain, Engineering or related field

Tools

SAP

Site planning

Job description

Valmet is seeking a proactive Customer Service Coordinator to support spare parts and field service sales activities across Portugal. You will coordinate administrative and operational processes, working with customers, field service engineers, and internal teams to ensure smooth service delivery.

You will manage order handling, invoicing, pre-shutdown activities, and ensure accurate quotations while supporting site work.