Spanish-speaking Support Advisor – Lisbon

Rdn Cons; Viseu; Vor Ort; EUR 15.000 - 21.000; Vollzeit

Benefits dieser Stelle

Relocation assistance for EU

Meal allowance

Ongoing professional development

Zusammenfassung

Rdn Cons is seeking enthusiastic Spanish-speaking candidates for an entry-level customer support role in Portugal, starting in Lisbon with relocation opportunities if needed. You will join an international team supporting a leading travel and accommodation platform, assisting customers with enquiries, reservations, and service-related issues.

No prior professional experience is required as full training will be provided, making this an excellent entry point to develop a career in an

Qualifikationen

• Spanish C2, with at least C1 proficiency in written and spoken communication.
• English B2. EU citizenship is mandatory.
• High school diploma.
• Currently living in Portugal or willing to relocate to Lisbon.
• Strong communication and problem-solving skills. Basic computer skills. Ability to provide a clean criminal record.
• No previous experience required – fresh graduates and entry-level candidates are welcome.
• Previous customer service or hospitality experience is an advantage.

Aufgaben

• Provide customer support via phone, email and live chat.
• Assist customers with travel bookings, accommodation enquiries and service-related issues.
• Investigate customer concerns and provide effective solutions.
• Mediate between customers and service providers when necessary.
• Escalate complex cases to the appropriate teams. Maintain accurate records of customer interactions.
• Ensure a positive and professional customer experience.

Kenntnisse

Spanish C2 proficiency

English B2

Communication skills

Problem solving

Basic computer skills

Criminal record clean

Ausbildung

High school diploma

Tools

Basic computer skills

Jobbeschreibung

Rdn Cons is seeking enthusiastic Spanish-speaking candidates for an entry-level customer support role in Portugal, starting in Lisbon with relocation opportunities if needed. You will join an international team supporting a leading travel and accommodation platform, assisting customers with enquiries, reservations, and service-related issues.

No prior professional experience is required as full training will be provided, making this an excellent entry point to develop a career in an