Spanish-Speaking Customer Support Pro (Entry-Level)

RDN Cons

Porto

On-site

EUR 14,000 - 21,000

Full time

3 days ago
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Benefits offered by this job

Meal allowance
Relocation assistance
Training & development
Career growth opportunities
Performance incentives
Multicultural environment

Job summary

RDN Cons in Portugal is hiring for an entry-level Spanish-speaking customer support role in Porto, with on-site employment. You will join an international team supporting a leading travel and accommodation platform, assisting customers with bookings, inquiries and service-related issues.

No prior experience required—full training is provided. The position offers a meal allowance, relocation assistance for eligible EU candidates, performance-based incentives and clear career development in a

Qualifications

  • Spanish C2 and English B2 are required for effective communication.
  • EU citizenship is mandatory.
  • High school diploma required; fresh graduates welcome.
  • No prior experience required; full training provided.

Responsibilities

  • Provide customer support via phone, email and live chat.
  • Assist customers with travel bookings, accommodation enquiries and service-related issues.
  • Investigate customer concerns and provide effective solutions.
  • Escalate complex cases to the appropriate teams.
  • Maintain accurate records of customer interactions.
  • Ensure a positive and professional customer experience.

Skills

Spanish C2
English B2
Communication skills
Problem-solving
Basic computer skills
EU citizenship
Fresh graduates welcome

Education

High school diploma

Job description

RDN Cons in Portugal is hiring for an entry-level Spanish-speaking customer support role in Porto, with on-site employment. You will join an international team supporting a leading travel and accommodation platform, assisting customers with bookings, inquiries and service-related issues.

No prior experience required—full training is provided. The position offers a meal allowance, relocation assistance for eligible EU candidates, performance-based incentives and clear career development in a

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